Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• High School Diploma, or equivalent required.
• Excellent communication and critical thinking skills.
• Calm, collected, and detail-oriented-even in fast-paced moments.
• Comfort working overnight shifts, weekends, and holidays as needed.
• A passion for serving others - even during life's most difficult moments.
• Experience working in a call center environment, dispatch such as EMS, social work, nursing, or medical assistant roles are highly desirable.
• Requires excellent typing and data entry skills, ability to multi-task, experience using multi-line phone systems, and intermediate medical terminology specific to critical care healthcare.

Nice To Haves

• Associates degree, medical-related certification, or some post-secondary education strongly preferred.
• Some medical knowledge or background in healthcare, EMS, or a related field (preferred).
• Medical Assistant, LPN, or similar preferred.

Responsibilities

• Evaluating referrals for potential donors in real time.
• Communicating with donor families through the donation process by compassionately discussing tissue and eye donation opportunities, obtaining consent, and ensuring accurate documentation.
• Coordinating logistics for organ, tissue, and eye donations.
• Collaborating with clinical teams to support time-sensitive decision-making.
• Communicating with compassion, clarity, and precision.
• Documenting and tracking critical information in fast-paced environments.

Benefits

• health insurance
• dental insurance
• vision insurance
• paid time off
• 401K
• life insurance
• disability insurance
• pet insurance discounts
• wellness programs like Calm
• education reimbursement
• flexible schedules
• on-the-job training