Senior Certified Medical Assistant-Seminole Center Family Medicine-Orlando Health Physician Associates

Orlando Health•Sanford, FL

23h•Onsite

About The Position

The Senior Certified Medical Assistant performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also provides leadership to help drive quality care and serves as a mentor for professional practice. The position is with Orlando Health Physician Associates at its Seminole Center Family Medicine location in Sanford, Florida. The position’s stated hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 1:30 p.m. Family medicine experience and bilingual English and Spanish candidates are preferred.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registry through one of the listed agencies: NHA (CCMA), AAMA (CMA), AMCA (CMAC), NCCT (NCMA), NAHP (NRCMA or NRCAMA), AMT (RMA), or ARMA (RMA).

Nice To Haves

Family medicine experience.
Bilingual in English and Spanish.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interview and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison by helping schedule specialty testing or consultations and providing scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the assigned practice; act as a preceptor and/or oversee assigned preceptors in collaboration with nursing or clinical leadership and a corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess ongoing Medical Assistant competence.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Comply with Orlando Health policies and procedures.
Provide care using knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.