Senior Certified Medical Assistant-Lake Mary-Pediatrics-Orlando Health Physician Associates

Orlando Health•Lake Mary, FL

21h•Onsite

About The Position

The Senior Certified Medical Assistant performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also serves as a leader in driving quality care and mentoring professional practice. The position is with Orlando Health Physician Associates in its Lake Mary pediatrics practice, located at 725 Rodel Cove, Lake Mary, FL 32746. Hours are Monday through Friday, 8 a.m. to 5 p.m. Pediatric experience is preferred. Orlando Health Physician Associates is a primary care provider group within Orlando Health Medical Group, with more than 225 providers across multiple specialties and locations in Central Florida. Orlando Health describes its broader system as including hospitals, emergency rooms, specialty institutes, urgent care centers, primary care practices, and outpatient facilities across Florida, Central Alabama, and Puerto Rico. Orlando Health states that it offers benefits beginning on day one, career-growing free education programs, well-being services, and flexibility where possible.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
At least three years of experience as a Certified Medical Assistant.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registry from one of the following: CCMA by the National Healthcareer Association (NHA); CMA by the American Association of Medical Assistants (AAMA); CMAC by the American Medical Certification Association (AMCA); NCMA by the National Center for Competency Testing (NCCT); NRCMA or NRCAMA by the National Association for Health Professionals (NAHP); RMA by American Medical Technologists (AMT); or RMA by the American Registry of Medical Assistants (ARMA).

Nice To Haves

Pediatric experience preferred.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interview and observation.
Assist patients and families in preparing for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to help schedule specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the assigned practice; serve as a preceptor or oversee assigned preceptors in collaboration with nursing or clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Medical Assistant Annual Clinical Review.
Collaborate with clinical leadership and education staff to assess Medical Assistant competence on an ongoing basis.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Comply with Orlando Health policies and procedures.
Demonstrate the knowledge and skills needed to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Remain aware of medical/legal issues and patient rights, and comply with regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.