Senior Certified Medical Assistant-Buenaventura-OBGYN-Orlando Health Physician Associates

Orlando Health•Kissimmee, FL

5d•Onsite

About The Position

The Senior Certified Medical Assistant performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also provides leadership in driving quality care and mentoring professional practice. The position is based at 790 Buenaventura Blvd., Kissimmee, Florida 34743, and the stated hours are Monday through Friday, 7:45 a.m. to 5:45 p.m. OBGYN experience and English-Spanish bilingual skills are preferred. Orlando Health Physician Associates is a primary care provider group within Orlando Health Medical Group, serving patients across Central Florida through care in areas including family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. The organization is part of Orlando Health’s integrated system of hospitals, specialty institutes, urgent care centers, practices, and outpatient facilities.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registry through one of the listed organizations: NHA (CCMA), AAMA (CMA), AMCA (CMAC), NCCT (NCMA), NAHP (NRCMA or NRCAMA), AMT (RMA), or ARMA (RMA).

Nice To Haves

OBGYN experience.
Bilingual English and Spanish language skills.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members.
Work collaboratively with administrative and operations staff.
Gather patient data through interview and observation.
Assist patients and families in preparing for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison by helping schedule specialty testing or consultations and providing scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the assigned practice, and act as a preceptor or oversee assigned preceptors in collaboration with nursing and clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Medical Assistant Annual Clinical Review.
Collaborate with clinical leadership and education staff to assess Medical Assistant competency.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance consistent with applicable Orlando Health policies and laws.
Maintain compliance with Orlando Health policies and procedures.
Demonstrate the knowledge and skills needed to provide care and assess data according to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical and legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with patient reception, scheduling, and discharge as needed.