Senior Front Office Assistant-Lake Nona-OBGYN-Orlando Health Physician Associates
About The Position
The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory or physician office. The role operates under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager, and/or Practice Site Supervisor. This position is based at 11739 Narcoossee Road, Suite 300, Orlando, FL 32832, and works Monday through Friday, 7:00 a.m. to 4:30 p.m. OBGYN practice experience and bilingual English-Spanish candidates are preferred. Orlando Health Physician Associates is a primary care provider group within the Orlando Health Medical Group, with more than 225 providers across several specialties, including obstetrics and gynecology. Orlando Health describes its benefits as beginning on day one and highlights career-growing free education programs and well-being services.
Requirements
- High school graduate or equivalent.
- Typing speed of approximately 30 words per minute, or ability to demonstrate competent use of the practice management computer system.
- Knowledge of ICD and CPT.
- Two years of experience in a medical office environment.
Nice To Haves
- OBGYN practice experience.
- Bilingual in English and Spanish.
Responsibilities
- Follow Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellence standards.
- Manage multiple tasks, answer telephones, take messages, and file lab reports, medical records, and other information according to practice policies and procedures.
- Perform word processing and spreadsheet data entry.
- Perform charge entry and cash handling.
- Liaise among physicians, patients, and insurance companies, including obtaining referrals and authorizations.
- Maintain reasonably regular and punctual attendance consistent with applicable policies and standards.
- Participate in assigned Quality Assurance and Quality Indicator activities.
- Demonstrate awareness of legal issues and patient rights, and comply with regulatory and accrediting standards.
- Use supplies efficiently.
- Maintain a clean, safe, and organized office.
- Assist the office billing service as requested.
Benefits
- Benefits begin on day one.
- Free education programs.
- Well-being services to support employees and their families.
- Flexibility wherever possible.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
