Senior Certified Medical Assistant-Altamonte Springs-OBGYN-Orlando Health Physician Associates

Orlando Health•Altamonte Springs, FL

2d•Onsite

About The Position

The Senior Certified Medical Assistant performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role serves as a practice leader, helping drive quality care and mentoring professional practice. This position is with Orlando Health Physician Associates in the OBGYN practice at 931 North State Road 434, Suite 1255, Altamonte Springs, FL 32714. The schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 12 p.m., with four clinic days and one administrative day. OBGYN and phlebotomy experience are highly preferred. Orlando Health Physician Associates is a primary care provider network within Orlando Health Medical Group, with more than 225 providers across multiple specialties and locations in Central Florida. Orlando Health describes its integrated care network as including hospitals, emergency rooms, specialty institutes, urgent care centers, primary care practices, and outpatient facilities. The organization highlights career-growing free education programs, well-being services, and benefits beginning on the first day of employment.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registry through an accepted agency, including NHA, AAMA, AMCA, NCCT, NAHP, AMT, ARMA, or AAH. Certifications or registrations from other agencies may be considered case by case.

Nice To Haves

OBGYN experience.
Phlebotomy experience.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interview and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison by helping schedule specialty testing or consultations and providing scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the practice; serve as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and a corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education to assess Medical Assistants' ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance in accordance with applicable policies and standards.
Maintain compliance with Orlando Health policies and procedures.
Provide care using knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.