About The Position

The Certified Medical Assistant provides patient care in an ambulatory setting under the direction of a physician or Advanced Practice Provider (APP) at Orlando Health Physician Associates. The role supports obstetrics and gynecology services at the Winter Park location, working with patients and families as well as clinical, administrative, and operations staff. The Medical Assistant gathers patient information, prepares patients for examinations, assists with examinations and procedures, provides routine treatments, administers approved medication types, and documents patient care. The position also supports scheduling and communications, enters medication, laboratory, and diagnostic imaging orders under provider direction, and helps with reception, scheduling, and patient discharge as needed. The stated schedule is Monday through Thursday, 7:45 a.m.–5:15 p.m., and Friday, 7:45 a.m.–12:15 p.m. Orlando Health describes benefits that begin on day one, free education programs, and well-being services for employees and their families.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable work experience as a Medical Assistant in a patient-care setting.
  • Maintain current BLS Healthcare Provider Certification.
  • Maintain current certification or registration as a Medical Assistant through an accepted agency. Listed credentials include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), and RMA (AMT, ARMA, or AAH). Credentials from an unlisted agency may be considered case by case.

Nice To Haves

  • OBGYN Medical Assistant experience preferred.
  • Bilingual English and Spanish speaking candidates preferred.

Responsibilities

  • Report operational issues to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager.
  • Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
  • Communicate effectively and professionally with patients and family members.
  • Work collaboratively with administrative and operations staff.
  • Gather patient data through interview and observation.
  • Help patients and families prepare for examinations.
  • Assist the physician or APP during examinations and procedures.
  • Demonstrate competency in practice-specific tasks and skills.
  • Provide routine treatments and administer approved medication types.
  • Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
  • Act as a patient liaison for specialty testing and specialty physician consultations, including providing scheduling information.
  • Process incoming and outgoing calls independently and professionally using sound clinical judgment.
  • Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
  • Follow Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
  • Follow personal and patient safety practices and infection-control standards.
  • Maintain regular and punctual attendance consistent with applicable policies and laws.
  • Demonstrate knowledge and skills to provide care and assess data appropriate to patients’ age-specific needs in the assigned department or unit.
  • Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
  • Use supplies efficiently.
  • Assist the business office with reception, scheduling, and patient discharge as needed.

Benefits

  • Benefits begin on day one.
  • Free education programs.
  • Well-being services to support employees and their families.
  • Flexibility wherever possible.
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