Senior Certified Medical Assistant-Clermont-Adult Medicine-Orlando Health Physician Associates

Orlando Health•Clermont, FL

23h•Onsite

About The Position

The Senior Certified Medical Assistant provides patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also serves as a practice leader, supporting quality care and mentoring professional practice. The position is based at 17327 Pagonia Road, Clermont, Florida 34711, with hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Orlando Health Physician Associates is the primary care provider network of the Orlando Health Medical Group, with more than 225 providers across multiple specialties and convenient locations throughout Central Florida. It is part of Orlando Health, an integrated care system serving communities across Florida, Central Alabama, and Puerto Rico. Orlando Health describes its benefits as including career-growing free education programs and well-being services, beginning on the first day of employment, with flexibility where possible.

Requirements

High school diploma or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable Medical Assistant work experience in a patient-care setting in addition to the experience required under the Experience section.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registration through an accepted agency: NHA (CCMA); AAMA (CMA); AMCA (CMAC); NCCT (NCMA); NAHP (NRCMA or NRCAMA); or AMT, ARMA, or AAH (RMA). Certifications or registrations from other agencies may be considered on a case-by-case basis.

Responsibilities

Remain accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interview and observation and assist patients and families with examination preparation.
Assist the physician or APP during examinations and procedures, and provide routine treatments and approved medications as ordered by the provider.
Demonstrate competency in practice-specific tasks and skills.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education in accordance with Orlando Health and department policies.
Act as a patient liaison to schedule specialty testing or consultations and provide patients with scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation; serve as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws, and comply with Orlando Health policies and procedures.
Demonstrate the knowledge and skills necessary to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues and patient rights, and comply with regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with patient reception, scheduling, and discharge.