Senior Certified Medical Assistant-Waterford Lakes-Adult Medicine-Orlando Health Physician Associates

Orlando Health•Orlando, FL

5d•Onsite

About The Position

The Senior Certified Medical Assistant performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also acts as a leader in driving quality care and mentoring professional practice. The position is with Orlando Health Physician Associates, part of the Orlando Health system of care, at 12780 Waterford Lakes Pkwy, Orlando, FL 32828. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Orlando Health Physician Associates is a Central Florida primary care network with providers in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. Orlando Health describes its benefits as available from day one and includes free education programs and well-being services, with flexibility where possible.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registry through one of the listed agencies: NHA (CCMA), AAMA (CMA), AMCA (CMAC), NCCT (NCMA), NAHP (NRCMA or NRCAMA), AMT (RMA), or ARMA (RMA).

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
Communicate effectively and professionally with patients and family members.
Work collaboratively with administrative and operations staff.
Gather patient data through interview and observation.
Assist patients and families with preparation for examination.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison by helping schedule specialty testing or consultations and providing scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the assigned practice; act as a preceptor or oversee assigned preceptors in collaboration with clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance in accordance with applicable policies and standards.
Maintain compliance with Orlando Health policies and procedures.
Provide care using knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical and legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.