About The Position

The Assistant Store Manager supports the Store Manager in the daily operation of the store and helps ensure high performance across all areas. The role shares responsibility for meeting market-specific legal requirements and following company policies, cleaning standards, and compliance structures. The Assistant Store Manager maintains an overview of store operations and leads team members when the Store Manager is not present, helping maintain efficient workflows, high-quality products, and excellent guest experiences. The position contributes to a positive, high-performing team culture through coaching, training, and open communication. It also supports guest relationships, operational safety and compliance, inventory processes, sales growth, store profitability, and company-defined performance metrics. Compensation is $19.78 per hour plus tips.

Requirements

  • At least 1 year of experience in a leadership position involving team supervision, daily operations, and opening and closing procedures.
  • Strong interpersonal and communication skills, including the ability to build trust, resolve conflicts, and foster a collaborative team culture.
  • Ambition to grow into a people-focused leader and build a long-term career in management.

Responsibilities

  • Support the Store Manager in leading team members according to company principles and operational standards.
  • Guide and support team members to foster a positive, high-performing store culture.
  • Model leadership integrity by aligning actions, decisions, and behavior with company principles.
  • Support team development and motivation through ongoing coaching and in-store training.
  • Support initiatives to maintain and improve employee engagement.
  • Encourage open communication and contribute to a collaborative team environment.
  • Promote a guest-first mindset in store activities.
  • Build and maintain guest relationships in the local community in line with brand behavior principles.
  • Help increase guest satisfaction and loyalty.
  • Help maintain a safe, secure, and healthy work environment.
  • Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines.
  • Ensure brand standards and local regulatory requirements are consistently upheld.
  • Support stock handling, inventory counts, and ordering.
  • Support inventory optimization to keep cost of goods sold within defined monthly targets.
  • Support initiatives that drive sales growth and optimize store profitability.
  • Assist in achieving company-defined financial and non-financial KPIs.
  • Monitor performance metrics and escalate opportunities or risks to the Store Manager.

Benefits

  • Employee discounts and special offers.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) program.
  • Paid vacation.
  • Paid sick leave.
  • Paid holidays.
  • Structured leadership training.
  • Educational support.
  • Development programs.
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