About The Position

The Senior Certified Medical Assistant performs patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also serves as a leader in driving quality care and mentoring professional practice. Orlando Health Physician Associates is a Central Florida primary care group within the Orlando Health Medical Group. Its providers offer care across multiple specialties and coordinate referrals throughout Orlando Health’s integrated network. This position is located at 7243 Della Drive, Suite K, Orlando, FL 32819, and its stated hours are Monday through Friday, 7:30 a.m. to 5 p.m. Family medicine and internal medicine experience is preferred.

Requirements

  • High school graduation or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
  • At least three years of experience as a Certified Medical Assistant.
  • Current BLS Healthcare Provider Certification.
  • Current certification or registry from one of the following: CCMA through the National Healthcareer Association (NHA); CMA through the American Association of Medical Assistants (AAMA); CMAC through the American Medical Certification Association (AMCA); NCMA through the National Center for Competency Testing (NCCT); NRCMA or NRCAMA through the National Association for Health Professionals (NAHP); RMA through American Medical Technologists (AMT); or RMA through the American Registry of Medical Assistants (ARMA).

Nice To Haves

  • Family medicine experience.
  • Internal medicine experience.

Responsibilities

  • Remain accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
  • Participate in quality initiatives, goal attainment, and clinical outcome process-improvement activities.
  • Communicate effectively and professionally with patients and family members.
  • Collaborate with administrative and operations staff.
  • Gather patient data through interviews and observation.
  • Help patients and families prepare for examinations.
  • Assist the physician or APP during examinations and procedures.
  • Demonstrate competency in practice-specific tasks and skills.
  • Provide routine treatments and administer approved medication types as ordered by the provider.
  • Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
  • Document patient data, treatments, procedures, and patient education according to Orlando Health and department policies.
  • Act as a patient liaison to help schedule specialty testing or consultations and provide scheduling information.
  • Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
  • Help develop and coordinate Medical Assistant orientation in the assigned practice; act as a preceptor or oversee assigned preceptors in collaboration with nursing or clinical leadership and the corporate Learning Consultant.
  • Support and help develop quality strategies within the practice.
  • Help facilitate and participate in the skills portion of the Annual Clinical Review for Medical Assistants.
  • Collaborate with clinical leadership and education staff to assess Medical Assistant competence.
  • Lead and participate in departmental committees and special projects.
  • Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
  • Comply with Orlando Health policies and procedures.
  • Provide care using knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.
  • Demonstrate awareness of medical/legal issues and patient rights, and comply with regulatory and accrediting standards.
  • Use supplies efficiently.
  • Assist the business office as needed with patient reception, scheduling, and discharge.

Benefits

  • Career-growing free education programs.
  • Well-being services to support employees and their families.
  • Benefits begin on day one.
  • Flexibility wherever possible.
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