Senior Certified Medical Assistant-Waterford Lakes-Adult Medicine-Orlando Health Physician Associates

Orlando Health•Orlando, FL

20h•Onsite

About The Position

The Senior Certified Medical Assistant provides patient care in an ambulatory setting under the direction and supervision of a physician or advanced practice provider (APP). The role also serves as a leader who supports quality care and mentors professional practice. The position is based at 12780 Waterford Lakes Parkway, Suite 120, Orlando, Florida 32828. Scheduled hours are Monday through Thursday, 7:45 a.m. to 5 p.m., and Friday, 7:45 a.m. to 1 p.m. Orlando Health Physician Associates is the primary care provider group of the Orlando Health Medical Group, with more than 225 providers across multiple specialties and locations in Central Florida. As part of Orlando Health’s integrated care system, the group coordinates care across hospitals, specialty services, urgent care centers, primary care practices, and outpatient facilities. Orlando Health describes benefits that begin on the first day, career-growing free education programs, and well-being services for employees and their families.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable Medical Assistant work experience in a patient care setting in addition to the experience required under the Experience section.
At least three years of experience as a Certified Medical Assistant.
Current BLS Healthcare Provider Certification.
Current certification or registry from an accepted medical assistant certifying or registering agency.
Ability to provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.

Nice To Haves

Applicants with an accepted Medical Assistant certification or registration from an agency not listed may be considered on a case-by-case basis.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome improvement activities.
Communicate effectively and professionally with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist physicians or APPs during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medications as ordered by the provider.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Document patient data, treatments, procedures, and patient education in accordance with Orlando Health and department policies.
Act as a patient liaison to help schedule specialty testing or consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Help develop and coordinate Medical Assistant orientation in the assigned practice; serve as a preceptor or oversee assigned preceptors in collaboration with nursing or clinical leadership and the corporate Learning Consultant.
Support and help develop quality strategies within the practice.
Help facilitate and participate in the skills portion of Medical Assistants’ Annual Clinical Review.
Collaborate with clinical leadership and education staff to assess Medical Assistants’ ongoing competence.
Lead and participate in departmental committees and special projects.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Comply with Orlando Health policies and procedures.
Provide care using knowledge and skills appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.