Medical Assistant, Certified - DHI / New Tampa

Orlando Health•Tampa, FL

18h•Onsite

About The Position

The Certified Medical Assistant performs patient care in an ambulatory care setting under the direction and supervision of a physician or Advanced Practice Provider (APP). The position is in the Digestive Health Institute, West Region, GI department, based at 14547 Bruce B Downs Blvd, Tampa, Florida, with travel between offices at 7760 Curley Road, Wesley Chapel, and 12500 North Dale Mabry, Tampa. The schedule is Monday through Thursday, 7:00 a.m. to 4:00 p.m., and Friday, 7:00 a.m. to 12:00 p.m. The position is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting.
Current American Heart Association BLS Healthcare Provider Certification.
For employees hired after January 1, 2015, maintain current certification from one of the listed agencies within six months of hire: NHA (CCMA), AAMA (CMA), AMCA (CMAC), NCCT (NCMA), NAHP (NRCMA or NRCAMA), AMT (RMA), or ARMA (RMA).

Responsibilities

Communicate professionally and effectively with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Document treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to help schedule specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally, using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider’s direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Follow personal and patient safety practices and infection control standards.
Maintain reasonably regular and punctual attendance consistent with applicable policies and laws.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Participate in assigned Quality Assurance and Quality Indicator activities.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.