Medical - Certified Medical Assistant

Marana Health•Tucson, AZ

1d•Onsite

About The Position

Marana Health is seeking a Certified Medical Assistant to join its Medical team at the Marana Main Health Center in Marana, Arizona. The role promotes patients’ health by assisting clinicians and other support staff with patient care. Marana Health is a Federally Qualified Community Health Center with 11 sites in Tucson and Pima County, working to improve the community through exceptional, whole-person healthcare. The position supports clinicians with patient care, examinations, and procedures; completes patient-care-area operations; documents care and maintains patient and department records; performs clinical tests and treatments; and helps ensure quality, safety, and compliance with clinical standards. The Medical Assistant also maintains exam rooms, equipment, and supplies; supports laboratory and diagnostic testing; communicates with patients and clinicians; and participates in required training and education programs. The position does not direct or supervise others. An equivalent combination of directly related education and experience may be considered when it provides the knowledge and skills required to perform the essential functions of the position. Benefits and eligibility may vary based on employment classification, scheduled hours, position, and applicable plan or policy terms.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program accredited by ABHES or CAAHEP, or offered through an institution accredited by an accrediting agency recognized by the U.S. Department of Education.
Current credentials as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited organization.
Experience with electronic medical records (EMR).
Basic Life Support (BLS) certification; may be completed with Marana Health upon hire.
Fingerprint Clearance Card through the Arizona Department of Public Safety.
Current Arizona driver’s license, clean driving record, and proof of current vehicle insurance; Marana Health will run a 39-month motor vehicle record.
Ability to provide care for patients of all age groups.
Knowledge of chronic disease management.
Computer proficiency.
Excellent verbal and written communication skills.
Ability to prioritize effectively.
Excellent customer service and organizational skills, with emphasis on responsiveness, building trust, mutual respect, and courtesy.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Support and assist clinicians with patient care, examinations, and procedures.
Complete daily operational tasks within the patient-care area.
Obtain and document proper patient consent before treatments and procedures.
Establish rapport with patients and their support systems, identifying needs and respecting cultural, religious, and age-specific considerations.
Obtain routine vital signs and record chief complaints, medical history, and preventive-care requirements in patient charts.
Perform clinician-ordered tests and procedures, including EKGs, spirometry, breathing treatments, and injections.
Provide patient instructions as directed by the clinician.
Maintain patient-care documentation and complete patient and department records according to policies and procedures.
Document verbal and written procedures, medications, care delivered, and other pertinent patient information.
Document immunization information in patient charts and the Arizona State Immunization Information System (ASIIS).
Answer and return telephone calls and take messages for clinicians.
Clean, prepare, and restock examination rooms.
Process electronic prescription refill requests.
Notify patients of test results as instructed by clinicians.
Maintain clinical standards and comply with regulatory requirements to support quality of care.
Follow infection-control protocols and medication-administration and storage procedures to protect patients and employees.
Sterilize instruments and surgical packs.
Maintain safe operation of medical equipment through preventive maintenance, following manufacturer instructions, reporting malfunctions, requesting repairs, maintaining inventory, and evaluating new equipment and techniques.
Maintain medical-supply inventory, ensuring appropriate stock, avoiding overstock, and observing expiration dates and budgetary considerations.
Perform waived laboratory testing.
Track laboratory and diagnostic tests, follow up with patients about tests not completed, and notify clinicians when patients refuse ordered tests.
Report communicable diseases to agencies as required.
Ensure appropriate documentation of required MH reports.
Participate in required in-service and education programs.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
Health Savings Account with an employer contribution for employees enrolled in the qualifying high-deductible health plan.
403(b) retirement plan with employer contribution.
Short-term disability and other voluntary worksite benefits.
Paid time off, including vacation and sick leave accrual.
11 paid holidays.
Paid bereavement leave, including one day of pet bereavement leave.
Paid jury duty and community service leave.
Education reimbursement of up to $3,000 per fiscal year for eligible full-time employees.
Company-paid basic life and AD&D insurance.
Company-paid long-term disability coverage.
Employee Assistance Program.
Employee wellness programs and additional discounts.