MEDICAL ASSISTANT/CERTIFIED MEDICAL ASSISTANT/CERTIFIED NURSE ASSISTANT

MOUNTAIN VIEW HOSPITAL LLC • Idaho Falls, ID

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About The Position

Mountain View Hospital is seeking a Medical Assistant, Certified Medical Assistant, or Certified Nurse Assistant for Pain Specialists Idaho Falls in Idaho Falls, Idaho. The role assists providers with patient care, medical record documentation, treatment, and processing doctors’ orders. It also provides customer service to patients, providers, and other medical staff. This is a PRN, as-needed position with no travel required and any-shift availability.

The position supports clinical visits by welcoming patients, confirming their information and reason for the visit, preparing patients and exam rooms, assisting providers during examinations, documenting care, and helping coordinate checkout. It also supports laboratory workflows, including maintaining supplies and quality-control documents, handling orders and results, and communicating with patients and staff. The Certified Nurse Assistant duties include assisting with assigned patient care, vital signs, discharge support, room preparation, and communication with nursing staff.

Mountain View Hospital and its 29 affiliated clinics provide care across the Snake River Valley. The organization describes its work environment as mission-driven, people-centric, and supportive. Benefits are subject to eligibility based on employment classification, including PRN status.

Requirements

• Graduation from an accredited high school program or higher.
• Certificate of training for Nurse’s Aide.
• Current BLS certification.
• Valid driver’s license.
• Experience with computers and office equipment.
• Ability to read and communicate effectively in English with hospital staff, medical staff, patients, and families.
• Understanding of medical terminology.
• General mathematics skills.
• Ability to make sound judgments, stay organized, multitask, and think critically.
• Ability to understand and act on supervisor or manager feedback concerning errors and instructions.
• Better-than-average attention span and ability to listen to, read, and remember verbal and written instructions.
• Ability to concentrate for long periods.
• Good communication skills and ability to work well with others as a flexible team player.
• Ability to work under pressure and meet multiple competing deadlines.
• Good customer-service skills.
• Ability to recognize and understand the complexity and reflex-testing of laboratory complexity.
• Basic computer knowledge, including basic knowledge of CPSI and patient scheduling.
• Ability to handle or defuse conflicts involving patients, families, and staff.

Nice To Haves

• CMA course completion; preferred but not required.
• Six months of PACU or Medical-Surgical experience; preferred but not mandatory.
• Bilingual ability.

Responsibilities

• Welcome patients in person and by phone.
• Interview patients, review and record medical history, verify patient information, and confirm the purpose of visits.
• Prepare patients for care visits, direct or accompany them to exam rooms, provide gowns or shorts, and assist with positioning.
• Prepare exam rooms, instruments, supplies, and equipment.
• Ensure related reports, laboratory results, and imaging are available in patient records before visits.
• Assist providers during examinations, draw up medications for injections, and record examination, treatment, and test results.
• Relay treatment plans to the checkout receptionist.
• Maintain exam-room and injection-station supplies by taking inventory, placing orders, and verifying receipt.
• Help ensure appropriate, competent, quality clinical care and customer service that meets patient expectations.
• Support adherence to policies and procedures and provide age-appropriate care.
• Report, monitor, and manage patient and staff incidents, and monitor patient and physician satisfaction results.
• Follow standard precautions and use personal protective equipment as required.
• Apply sterile technique and maintain quality control for procedures.
• Scan orders and laboratory results into the electronic medical system, and print and fax laboratory reports to ordering doctors.
• Maintain point-of-care documents and perform quality-control management.
• Orient and mentor new staff members.
• Provide customer service by phone and in person to people entering the laboratory.
• Perform miscellaneous tasks that promote smooth operations and other duties as assigned by the office manager.
• As a Certified Nurse Assistant, assist with assigned patient care as directed by nursing staff.
• Obtain admission and discharge vital signs and verify patient signatures.
• Respect patient and family rights and follow job requirements and emergency-response protocols.
• Participate in staff meetings, in-service programs, and required education as appropriate.
• Communicate pertinent information, findings, problems, concerns, and ideas to the assigned nurse through appropriate channels in a timely and effective manner.
• Seek guidance from the assigned nurse when knowledge or skill level is in question.
• Maintain standards for safe and effective patient care.
• Prepare charts; stock and clean rooms and linens; record refrigerator and blanket-warmer temperatures; and assist with patient care.
• Assist an LPN or RN with patient discharge, including checking for a stable gait, providing written discharge instructions, and verifying that the patient will not drive home.
• Work as part of the patient-care team and flexibly assist with other unit duties.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off for vacation, holidays, and sick days
• Medical paid time off
• Retirement plans, including a 401(k) with up to 6% match
• Earned quarterly bonus program
• Education reimbursement program
• Discounts for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

What This Job Offers

• Education Level: High school or GED