Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• High school diploma or equivalent (GED).
• Medical Assistant diploma or certificate of completion from a medical assistant training program.
• Knowledge of medical terminology.
• Understanding of organizational, planning, records-management, and general-administration principles and practices.
• Dependability, adaptability, and confidentiality.
• Must pass all items on Rancho’s Medical Assistant checklist.
• Must pass Rancho’s administered Vaccine quiz.
• Knowledge of accepted procedures for disposing of used supplies.
• Ability to communicate effectively and congenially with patients and staff in person, by email, and by phone.
• Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
• Ability to observe patients’ general physical condition and detect signs of abnormalities.
• Ability to record observations and notes completely, accurately, legibly, and concisely.
• Computer skills necessary to navigate the company’s EMR system.
• Ability to accept supervision and feedback.
• Ability and willingness to float to different sites as needed.

Nice To Haves

• Current Basic Life Support (BLS) or CPR certification is preferred.
• Experience in Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, or Geriatrics is a plus.
• Bilingual Spanish is preferred.

Responsibilities

• Reschedule patients when providers call out.
• Room patients and ensure their comfort and readiness for exams.
• Perform pre-visit planning and chart preparation.
• Assist with clinical procedures as directed by healthcare providers.
• Perform quality-control checks on equipment and processes.
• Use and maintain the autoclave to sterilize instruments.
• Stock and restock exam rooms and medical supplies.
• Manage medical-supply and equipment inventory.
• Execute standing orders and protocols as directed.
• Support triage processes and address patient needs appropriately.
• Assist patients with forms and ensure their timely and accurate completion.
• Perform check-out duties, including scheduling follow-ups and providing necessary documentation.
• Provide clinical support on days not working one-to-one with a provider.
• Schedule patient appointments and manage reschedules.
• Process medication refill requests according to established protocols.
• Handle prior authorizations for medications or procedures.
• Manage the inbox and respond to messages and tasks in a timely manner.
• Answer patient calls and provide assistance and information.
• Conduct outreach to assigned patient lists, including preventive-care reminders.
• Scan documents into the electronic medical record system.
• Manage forms, including completing and routing them as required.
• Process the fax inbox accurately and promptly.
• Maintain the security of medical records and perform preventive maintenance to keep equipment functioning.
• Perform other duties or tasks assigned by leadership.