Medical Assistant

National Spine and Pain Centers•Reston, VA

About The Position

The Medical Assistant works under the guidance of the Center Manager and Provider(s) in a clinical office environment. The role includes greeting and preparing patients, supporting providers during procedures, coordinating patient flow and communications, and completing clinical documentation and other assigned responsibilities using sterile and aseptic techniques. The Medical Assistant also supports follow-up and administrative work, maintains equipment and supplies, and follows patient privacy, safety, infection-control, and compliance requirements. The position involves regular interaction with patients and use of clinical and standard office equipment. The work environment is fast-paced and generally moderately noisy, with possible exposure to bloodborne pathogens and other infections. Appropriate infection-control practices are followed to minimize risk. Physical demands include extended periods of sitting, standing, bending, and walking, as well as occasional lifting or moving of objects weighing up to 25 pounds.

Requirements

High school diploma, GED, or equivalent.
At least one year of directly related experience, preferably in a group practice setting.
Ability to take vital signs.
General knowledge of healthcare and medical terminology.
Working knowledge of insurance criteria pertaining to patient laboratory tests, X-rays, and other procedures.
Excellent patient-care skills and awareness of the legal implications of work and communication in healthcare.
General knowledge of OSHA and HIPAA regulations.
Strong organizational and multitasking skills with acute attention to detail.
Ability to apply common-sense understanding to carry out written, oral, or diagrammatic instructions.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to learn and use electronic patient medical records and practice-management scheduling software.
Ability to operate a motor vehicle with a valid driver's license, as needed.

Nice To Haves

Graduation from an accredited Medical Assisting program.
At least two years of clinical Medical Assistant experience, preferably in a specialty practice.

Responsibilities

Greet patients in waiting, examination, and procedure areas, and prepare them for care while ensuring their comfort and safety.
Support patient flow and act as a liaison between patients and providers, anticipating their needs and preferences.
Monitor clinical messages, communicate information to providers, and relay responses to patients.
Organize, clean, and prepare examination, procedure, and recovery rooms before and after patients.
Complete patient chart documentation, including obtaining diagnostic studies, recording vital signs, reviewing medications and allergies, and recording provider orders and prescriptions.
Provide patients with discharge and follow-up instructions, educational materials, and dietary requirements as needed.
Assist with follow-up programs, including pre- and post-procedure patient calls when assigned.
Follow safety and infection-control procedures, including X-ray exposure protocols, sterile-supply standards, contaminated-waste disposal, and aseptic techniques.
Maintain patient confidentiality and privacy in accordance with HIPAA, including appropriate use of privacy curtains and doors and proper documentation of patient care.
Assess medical and emergency equipment and accessories daily when the Center is operating, and report malfunctions to the Center Manager.
Assist with administrative duties when patient-care and other clinical duties are complete.
Adhere to applicable federal and state regulations, the NSPC Code of Conduct, employee handbook, compliance policies, healthcare fraud, waste and abuse laws, and OSHA and HIPAA rules.
Complete annual compliance training, follow the compliance program, and report issues.
Perform other duties as assigned.