Medical Assistant I

Rancho Health MSO, Inc•Ojai, CA

8d•$23 - $25

About The Position

Medical Assistant I supports patients by providing information, services, and assistance across clinical and administrative areas. The role assists providers with patient care and performs clerical, environmental, and organizational tasks, while helping protect medical records, maintain adequate medical supplies and inventory, and perform preventive maintenance to keep equipment functioning. Medical Assistants are required to float to different sites as needed. The position includes patient-care duties such as rooming patients, preparing charts, assisting with procedures, supporting triage, managing supplies, and completing check-out tasks. On days not assigned to work one-to-one with a provider, Medical Assistants provide clinical support by scheduling appointments, processing refill and authorization requests, managing patient messages and documents, and conducting outreach. Other job-related tasks may be assigned by leadership.

Requirements

High school diploma or equivalent (GED).
Medical Assistant diploma or certificate of completion from a medical assistant training program.
Knowledge of medical terminology.
Understanding of organizational, planning, records-management, and general-administration principles and practices.
Dependability, adaptability, and confidentiality.
Must pass all items on Rancho’s Medical Assistant checklist.
Must pass Rancho’s administered Vaccine quiz.
Knowledge of accepted procedures for disposing of used supplies.
Ability to communicate effectively and congenially with patients and staff in person, by email, and by phone.
Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
Ability to observe patients’ general physical condition and detect signs of abnormalities.
Ability to record observations and notes completely, accurately, legibly, and concisely.
Computer skills necessary to navigate the company’s EMR system.
Ability to accept supervision and feedback.
Ability and willingness to float to different sites as needed.

Nice To Haves

Current Basic Life Support (BLS) or CPR certification is preferred.
Experience in Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, or Geriatrics is a plus.
Bilingual Spanish is preferred.

Responsibilities

Reschedule patients when providers call out.
Room patients and ensure their comfort and readiness for exams.
Perform pre-visit planning and chart preparation.
Assist with clinical procedures as directed by healthcare providers.
Perform quality-control checks on equipment and processes.
Use and maintain the autoclave to sterilize instruments.
Stock and restock exam rooms and medical supplies.
Manage medical-supply and equipment inventory.
Execute standing orders and protocols as directed.
Support triage processes and address patient needs appropriately.
Assist patients with forms and ensure their timely and accurate completion.
Perform check-out duties, including scheduling follow-ups and providing necessary documentation.
Provide clinical support on days not working one-to-one with a provider.
Schedule patient appointments and manage reschedules.
Process medication refill requests according to established protocols.
Handle prior authorizations for medications or procedures.
Manage the inbox and respond to messages and tasks in a timely manner.
Answer patient calls and provide assistance and information.
Conduct outreach to assigned patient lists, including preventive-care reminders.
Scan documents into the electronic medical record system.
Manage forms, including completing and routing them as required.
Process the fax inbox accurately and promptly.
Maintain the security of medical records and perform preventive maintenance to keep equipment functioning.
Perform other duties or tasks assigned by leadership.