Medical Assistant I

Premier Community Healthcare Grp.•New Port Richey, FL

About The Position

The Medical Assistant I provides quality patient care in a team-based environment, assisting with medical practice activities under the direct supervision of a clinician and preparing providers for patient visits. The role partners with providers and office support to deliver a high-quality patient experience and care at Premier Community HealthCare Group (PCHG). The Medical Assistant facilitates patient visits and may perform clerical, laboratory, rooming, wrap-up, medication management, and procedural duties within their training and competencies. The role follows PCHG policies and procedures, maintains patient confidentiality and HIPAA compliance, communicates issues affecting patient flow, and supports the organization’s mission, core values, and quality improvement efforts. Employees must obtain and maintain required certifications, training, and skills competencies. The position may require travel between health centers to provide coverage and support.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Obtain and maintain Epic certification and annual compliance training throughout employment.
Obtain and maintain annual skills competencies.
Basic understanding of medical terminology and documentation.
Knowledge of and ability to perform assigned patient care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills.
Ability to perform repetitive tasks.
Professional and positive working relationships with coworkers, patients, the organization, and the public.
Strong work ethic and professional conduct.
Exceptional customer service skills, including empathy and compassion for a diverse patient population.
Effective verbal and written communication with multiple levels within the organization.
Excellent grammar, spelling, and interpersonal skills.
Honesty, ethical conduct, confidentiality, and adherence to PCHG values.
Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
Ability to sit for long periods of time.
Ability to work with direct exposure to a computer screen and possible exposure to contagious or infectious diseases.
Successful completion of a Level 2 background screening through the Florida Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting is preferred.

Responsibilities

Facilitate patient visits and assist patients in a timely manner to support patient satisfaction.
Perform clerical tasks such as sending or receiving medical records, obtaining authorizations and test or consultation reports, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
Room patients and complete wrap-up duties, including recording medical history and other information, taking vital signs and measurements, maintaining exam rooms, and cleaning and sterilizing reusable instruments.
Perform medication management tasks, including administering medications, completing logbooks, and managing medication storage.
Perform procedures such as EKG, spot vision, and OAE testing, as appropriate to training and competency.
Follow PCHG policies and procedures and represent its mission through behavior, language, and actions.
Know clinic peers and how to locate resources; seek assistance from clinical leadership, risk and compliance, or training as needed.
Perform only functions for which educational preparation and competency have been established; obtain required competencies and pursue additional competencies such as lab draws, vaccine administration, and protocol-based medication refills.
Provide appropriate coverage among multiple departments as competencies allow.
Mentor new Care Team Members when requested.
Maintain confidentiality and HIPAA compliance.
Inform other care team members about situations that disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier’s mission.
Support patient care needs and Premier Community HealthCare’s core values to deliver a high-quality patient experience.
Work toward department goals and support Quality Improvement and Quality Assurance initiatives.
Complete other duties as assigned.
Travel to various health centers to provide coverage and support.