Medical Assistant I

Pediatric Associates Family of Companies•Trinity, FL

6d•Onsite

About The Position

Perform quality, team-based patient care under the direct supervision of a clinician, supporting both clinical and administrative functions to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment of pediatric patients. Specialty training may apply. The role works in direct patient care and may require travel to other office locations; designated float staff may work at multiple assigned locations.

Requirements

High school diploma or equivalent.
Medical Assistant diploma or certification, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification.
Current, valid driver's license.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking ability, including in emergency situations.
Proficiency with electronic health recordkeeping systems.

Nice To Haves

At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.
For medical foreign doctors: a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.

Responsibilities

Welcome patients and maintain a high-quality patient experience; keep the patient environment, office, and exam rooms safe, clean, and appropriately supplied in accordance with infection-control policies.
Measure and document intake vitals, including height, weight, temperature, blood pressure, pulse, and respiration; repeat measurements and notify the clinician of abnormal findings.
Interview patients in an age-appropriate manner and document chief complaints, medications, allergies, histories, vaccines, barriers to care, and home status in the medical record.
Obtain medical records, consultation notes, hospital or emergency department discharge records, diagnostic results, and laboratory results for clinician review and follow-up as needed.
Prepare patients for examinations, carry out clinician orders, and accurately document procedures and care.
Under clinician supervision, assist with age-appropriate vision and hearing screenings, electrocardiograms, suture removal, ear lavages, urine cauterization, ear piercing, wound care, specialty procedures, and emergency response.
Reconcile vaccines and medications with the patient and state registry; provide vaccine information statements and educate patients or parents before vaccine and medication administration.
Follow vaccine cold-chain management procedures for handling, storage, preparation, and administration, and report vaccine excursions.
Use proper patient identifiers and buddy-process validation; administer vaccines and medications by intramuscular, intradermal, and subcutaneous injection, with post-administration observation.
Complete patient follow-up and assigned tasks, including answering phones, correspondence, prescription refill requests, medication preauthorizations, referrals, patient forms, and arrangements for home or hospital care, procedures, and follow-up appointments.
Perform phlebotomy and collect and process laboratory samples, documenting and reporting results to the clinician as required by policy.
Meet patient-centered medical home best-practice standards, quality measures, and key performance indicators established by the organization.
Protect sensitive information, including electronic and other protected health information, in accordance with organizational policies and applicable regulations.
Perform other duties as assigned.