Medical Assistant I

Beth Israel Lahey Health • Peabody, MA

12d • $21 - $28

About The Position

The Medical Assistant supports safe, high-quality, and empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA provides direct patient care, assists with clinical operations, and supports care coordination while helping maintain a smooth and efficient daily workflow. The role requires following assigned workflows, safety protocols, infection-control standards, clinical policies, and departmental guidelines. Staff are required to be vaccinated against influenza as a condition of employment.

Requirements

• High school diploma or GED.
• Basic Life Support (BLS) certification required within six months of hire or as required by the department.
• Ability to work in a fast-paced ambulatory environment with diverse patient populations.
• Flexibility, professionalism, and a team-based mindset.

Nice To Haves

• Completion of an accredited Medical Assistant training program.
• Zero to one year of related patient-care experience in a healthcare setting, or an associate's degree or higher in lieu of Medical Assistant experience.
• Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate.
• Proficiency in medical terminology, vital-sign collection, and EMR systems.

Responsibilities

• Greet, room, and prepare patients for visits; collect and document vital signs and intake information.
• Assist with clinical procedures, including EKGs, specimen collection, and point-of-care testing.
• Keep exam rooms clean, stocked, and ready throughout the day.
• Document accurately in the EMR according to clinical guidelines.
• Assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
• Communicate with providers, patients, and team members about delays, appointment needs, and follow-ups.
• Follow assigned workflows, safety protocols, infection-control standards, clinical policies, and departmental guidelines.
• Support operational flow and provider efficiency by anticipating needs and adapting to same-day changes.
• Escort patients to laboratories or ancillary services as needed.
• Participate in specialized clinical workflows, which may include prescription refills, prior authorizations, and high-level disinfection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED