Medical Assistant I

Rancho Health MSO, Inc•Murrieta, CA

6d•$23 - $25

About The Position

Medical Assistants support patients by providing information, services, and assistance across clinical and administrative areas. They assist physicians with patient care and perform clerical, environmental, and organizational tasks, while helping secure medical records, maintain medical supplies and inventory, and perform preventive maintenance to keep equipment functioning. Medical Assistants are required to float to different sites as needed. They provide patient-care support when working with a provider and act as clinical support on days they are not working one-to-one with a provider. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma or equivalent (GED).
Medical Assistant diploma or certificate of completion from a medical assistant training program.
Knowledge of medical terminology.
Understanding of organizational, planning, records-management, and general-administration principles and practices.
Dependability, adaptability, and confidentiality.
Must pass all items on Rancho’s Medical Assistant checklist.
Must pass Rancho’s administered Vaccine quiz.
Knowledge of accepted procedures for disposing of used supplies.
Ability to communicate effectively and congenially with patients and staff in person, by email, and over the phone.
Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
Ability to observe patients’ general physical condition and detect signs of abnormalities.
Ability to record observations and notes completely, accurately, legibly, and concisely.
Computer skills sufficient to navigate the company’s EMR system.
Ability to accept supervision and feedback.
Ability to float to different sites as needed.

Nice To Haves

Current Basic Life Support (BLS) or CPR certification.
Experience in Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, or Geriatrics.
Bilingual Spanish.

Responsibilities

Reschedule patients when providers call out.
Room patients and ensure their comfort and readiness for examinations.
Complete pre-visit planning and prepare charts.
Assist with clinical procedures as directed by healthcare providers.
Perform quality-control checks on equipment and processes.
Use and maintain the autoclave to sterilize instruments.
Stock and restock examination rooms and medical supplies; manage supplies and equipment inventory.
Carry out standing orders and protocols as outlined by the practice.
Support triage processes and address patient needs and concerns appropriately.
Assist patients with forms, ensuring accurate and timely completion, routing, and documentation.
Perform check-out duties, including scheduling follow-up appointments and providing necessary documentation.
Schedule patient appointments and manage rescheduling.
Process medication refill requests according to established protocols.
Handle prior authorizations for medications or procedures.
Manage the inbox and respond to messages and tasks in a timely manner.
Answer patient calls and provide needed assistance and information.
Conduct outreach to patients on assigned lists, including preventive-care reminders.
Scan documents into the electronic medical record system.
Process the fax inbox accurately and promptly.
Perform other duties or tasks assigned by leadership.