Medical Assistant I

Premier Community Healthcare Grp.• New Port Richey, FL, US, FL

7d•Onsite

About The Position

The Medical Assistant I provides quality patient care in a team-based environment and assists with all aspects of medical practice under the direct supervision of a clinician. The role prepares and assists Premier Community HealthCare Group (PCHG) providers for patient visits and partners with providers and office support to deliver a high-quality patient experience. The position performs patient-flow, clerical, laboratory, rooming, medication-management, and procedural duties within the team member’s training and competencies. It also supports clinic operations, patient confidentiality, quality improvement, and PCHG’s mission. The role may require travel to various health centers to provide coverage and support. The position requires a Level 2 background screening through the Florida Agency for Health Care Administration Care Provider Background Screening Clearinghouse. Physical requirements include lifting 20 pounds regularly and 30–50 pounds occasionally, sitting for extended periods, using a computer, and possible exposure to contagious or infectious diseases. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Obtain and maintain Epic certification and annual compliance training throughout employment.
Obtain and maintain annual skills competencies.
Basic understanding of medical terminology and documentation.
Knowledge of and ability to perform assigned patient-care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills and perform repetitive tasks.
Ability to maintain professional relationships and a positive attitude with coworkers, patients, the organization, and the public.
Professional work ethics, enthusiasm for the organization’s work, mission, and vision, and honesty and ethical conduct.
Exceptional customer service skills, including empathy and compassion for a diverse patient population.
Effective verbal and written communication skills across multiple organizational levels.
Excellent grammar, spelling, and interpersonal skills.
Ability to maintain confidentiality and uphold Premier Community HealthCare’s values.
Ability to lift 20 pounds regularly and 30–50 pounds occasionally, sit for long periods, travel to various health centers, and work with direct computer-screen exposure; may be exposed to contagious or infectious diseases.
Pass a Level 2 background screening through the Florida Agency for Health Care Administration Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting is preferred.

Responsibilities

Facilitate patient visits, assist patients in a timely manner, and maintain high patient satisfaction.
Perform clerical duties such as sending and receiving medical records, obtaining authorizations and laboratory or X-ray reports, obtaining consultation notes, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
Room patients and complete wrap-up duties, including recording medical information and history, taking vital signs and measurements, maintaining exam rooms, and cleaning and sterilizing reusable instruments.
Perform medication-management duties, including administering medications, completing logbooks, and managing medication storage.
Perform procedures such as EKG, spot vision, and OAE testing.
Perform duties according to PCHG policies and procedures and represent PCHG’s mission through behavior, language, and actions.
Know clinic peers and where to find resources; reach out to the Clinical Lead, Director of Nursing, Director of Risk & Compliance, and training department as needed.
Perform only functions for which the care team member is educationally prepared.
Obtain required competencies and work toward additional competencies, such as lab draws, vaccine administration, and protocol-based medication refills; provide appropriate coverage among departments as competencies are achieved.
Mentor new care team members when requested.
Maintain confidentiality and HIPAA compliance.
Keep other care team members informed of situations that disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier’s mission.
Adhere to patient care needs and Premier Community HealthCare’s core values to provide a high-quality patient experience.
Work toward department goals and support Quality Improvement / Quality Assurance (QI/QA).
Perform other duties as assigned.