Parkside OB-GYN - Certified Medical Assistant

Parkside Medical Group | The Onyx Group•Greenville, SC

About The Position

The Medical Assistant provides patient care in an office setting and assists providers and staff in coordinating care. The role serves as a primary liaison between patients, families, staff, and providers, working both autonomously and collaboratively. Responsibilities include communicating to support continuity of care, maintaining accurate medical records, conducting telephone triage using approved protocols, and providing general nursing care. The Medical Assistant prepares, stocks, and cleans exam rooms and the lab area, maintains supplies and equipment, and administers and documents medications, vaccines, and treatments. The position also requires maintaining clinical skills through reading, training, and in-services; attending scheduled clinical meetings; following employee policies and HIPAA confidentiality requirements; and maintaining lab processes. The Parkside Pediatrics-specific scheduling duty is not applicable to this Parkside OB-GYN role. The work may involve exposure to potentially dangerous or infectious materials and situations requiring extensive safety protocols. Hours may be shortened as business needs dictate. Physical activity may include handling or lifting children or objects up to 50 pounds, and standing, sitting, or walking for more than four hours per day. Prolonged telephone use may be required. Responsibilities, skills, and working conditions may change as needs evolve.

Requirements

  • High school diploma or GED.
  • If the candidate has no experience, provide two recommendations from faculty and/or an extern program.
  • Possess knowledge of approved medical abbreviations and correct English spelling.
  • Ability to work with non-cooperative patients, patients with psychosocial problems or needs, and patients with chronic or acute health problems.
  • Ability to adapt to various work assignments.
  • Good customer-service skills and exceptional telephone etiquette.
  • Ability to perform moderate physical activity, including potentially handling or lifting children or objects up to 50 pounds and standing, sitting, or walking for more than four hours per day.
  • Ability to work in an environment with potential exposure to dangerous or infectious materials and to follow extensive safety protocols.

Nice To Haves

  • At least two years of experience as a Certified Medical Assistant or Registered Medical Assistant is preferred.
  • Office experience is preferred.
  • Previous computer experience is helpful.

Responsibilities

  • Communicate with clinical, clerical, and billing departments, providers, patients, and families to ensure continuity of care.
  • Use written and verbal communication skills to express the physical, mental, and emotional status of patients and families.
  • Accurately complete and maintain medical records and documents.
  • Perform telephone triage using approved protocols.
  • Provide general nursing care to patients and demonstrate acceptable time-management techniques.
  • Maintain exam rooms and the lab area; prepare, stock, and clean rooms and maintain treatment supplies and equipment.
  • Administer and document medications, vaccines, and treatments.
  • Maintain skills and knowledge through reading, training, and structured in-services.
  • Attend clinical meetings as scheduled.
  • Conduct oneself in accordance with the Tribe 513 employee manual.
  • Maintain strict confidentiality and comply with HIPAA guidelines and regulations.
  • Maintain the lab area and lab processes.
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