The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that help ensure efficient patient care delivery in a fast-paced medical setting. The MA works closely with patients and performs front- and back-office functions under the direction of the Nurse Supervisor and/or Practice/Office Manager. The role includes gathering and recording vital signs and other pertinent patient information, preparing patients for exams, assisting with treatments, coordinating tests and follow-up care, and documenting treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, keeping patient safety and experience at the center of care. The position requires competency and skills to serve patients of all ages. The MA provides relationship-based, patient-centered care adapted to population-specific characteristics and cultural diversity. The role collaborates with patients and families, prepares patients and exam rooms, assists physicians and advanced practice providers with treatment, carries out orders, responds to requests outside visits, and may support front-office operations. The MA follows clinical practice guidelines, applicable laws and regulations, and organizational policies and competencies. The MA collaborates with providers, nurses, and clinical staff; participates in huddles, meetings, workgroups, and quality improvement initiatives; and may precept or assist with onboarding and training. The role includes completing competency assessments and required education, seeking continued development, identifying improvements to care delivery, using supplies responsibly, alerting supervisors when supplies are low, and potentially providing coverage for absences, vacations, and leave. Other duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED