Certified Medical Assistant - OB/GYN - Marietta

Wellstar Health System•Post Falls, ID

About The Position

The Medical Assistant (MA) supports physicians and other healthcare professionals by performing clinical and administrative tasks that help ensure efficient patient care delivery in a fast-paced medical setting. The MA works closely with patients and performs front- and back-office functions under the direction of the Nurse Supervisor and/or Practice/Office Manager. The role includes gathering and recording vital signs and other pertinent patient information, preparing patients for exams, assisting with treatments, coordinating tests and follow-up care, and documenting treatment in the medical record. The MA anticipates patient needs and symptoms and responds appropriately, keeping patient safety and experience at the center of care. The position requires competency and skills to serve patients of all ages. The MA provides relationship-based, patient-centered care adapted to population-specific characteristics and cultural diversity. The role collaborates with patients and families, prepares patients and exam rooms, assists physicians and advanced practice providers with treatment, carries out orders, responds to requests outside visits, and may support front-office operations. The MA follows clinical practice guidelines, applicable laws and regulations, and organizational policies and competencies. The MA collaborates with providers, nurses, and clinical staff; participates in huddles, meetings, workgroups, and quality improvement initiatives; and may precept or assist with onboarding and training. The role includes completing competency assessments and required education, seeking continued development, identifying improvements to care delivery, using supplies responsibly, alerting supervisors when supplies are low, and potentially providing coverage for absences, vacations, and leave. Other duties may be assigned.

Requirements

  • High school diploma/GED and Medical Assisting certificate.
  • Upon hire, hold Basic Life Support certification or an accepted equivalent: BLS, ARC-BLS, or BLS-I.
  • Upon hire, hold a medical assistant certification from an accepted credentialing body: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), or NAHP (NRCMA).
  • Work quickly and efficiently to support patient comfort and satisfaction.
  • Strong ability to read, write, and speak English.
  • Basic computer skills.
  • Be organized and attentive to detail.
  • Ability to work as part of a team and maintain positive working relationships.

Nice To Haves

  • Experience in a physician practice setting.
  • At least one year of experience in the area or specialty for which the candidate is applying.

Responsibilities

  • Provide relationship-based, patient-centered care appropriate to patient population characteristics and cultural diversity.
  • Collaborate with patients and significant others or family members, as appropriate, to support a communicative and reassuring care experience.
  • Prepare patients for physician or advanced practice provider visits.
  • Prepare rooms and equipment and assist physicians and advanced practice providers with patient treatment.
  • Carry out orders generated from office visits and respond to patient requests outside office visits.
  • Maintain patient safety at all times.
  • Gather and record vital signs and other pertinent patient information and document treatment in the medical record.
  • Coordinate tests and follow-up care.
  • Support front-office operations as needed, including check-in, check-out, scheduling, and other non-clinical functions.
  • Provide care consistent with recognized clinical practice guidelines, applicable laws and regulations, and organizational policies and standards.
  • Collaborate with providers, nurses, and clinical staff to maintain continuity and consistency of care.
  • Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
  • May serve as a preceptor to support onboarding or training of team members, trainees, or students.
  • Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
  • Identify opportunities to improve care delivery and suggest solutions; pursue relevant training or mentorship for continued development.
  • Use material resources efficiently, minimize waste of medical supplies and medications, and notify supervisors or ordering staff when supplies are running low.
  • May provide staffing coverage for absences, vacations, and leave.
  • Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
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