Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• High school diploma or GED.
• Basic Life Support (BLS) certification within 30–90 days of hire.

Nice To Haves

• Associate degree in Medical Assisting.
• Medical Assistant certification from a nationally recognized association, such as NHA, AMA, NCRMA, or NAHP.
• CMA, RMA, CCMA, or NCMA certification.
• One year of pediatric or ambulatory care experience.
• Experience with any EMR system.
• Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols.

Responsibilities

• Escort patients from waiting rooms to exam rooms, confirm date of birth, and ensure patients are in the proper attire for their visit.
• At relevant sites, escort patients to radiology or POPs rooms or waiting areas, in addition to rooming patients for clinic.
• Obtain patient vital signs, draw blood, and take basic medical histories, including chief complaint, medication, social, and family history.
• Monitor and report patient condition throughout visits.
• Follow infection prevention protocols.
• Conduct Telehealth intake tasks, documenting vitals, medical history, and encounter details.
• Escort patients to checkout and update rooming status in Epic.
• Monitor Epic DAR and communicate with relevant teams to support timely rooming and patient handoffs.
• Direct physicians and APPs to patient rooms based on Epic DAR status.
• Communicate effectively with patients, families, and staff; provide updates on delays and next steps, and answer non-clinical questions.
• Assist with patient education regarding casting care, surgical preparation, and discharge instructions.
• Maintain patient confidentiality.
• Prepare exam rooms daily and stock and maintain supplies and equipment.
• At relevant sites, support cast room setup, cleaning, and supply management.
• Troubleshoot clinical equipment and coordinate service as needed.
• Participate in outreach clinics and support continuity-of-care initiatives.
• Prepare and manage Telehealth rooms and equipment.
• Enter patient data, including vitals, medications, allergies, immunizations, and intake notes, accurately into Epic.
• Compile and share departure summaries with patients.
• Support follow-up scheduling and direct patients.
• Perform clerical duties, including copying, faxing, scanning, and handling other correspondence.
• Clean exam rooms between patients.
• Support the Physician Clinic order entry process according to established SCMG guidelines and workflows.