Mobile Medical Assistant

360care•Huntsville, AL

19h

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and patient flow while maintaining accurate clinical records and charts through electronic medical records. It also includes preparing for visits, handling reports and charges, caring for medical equipment and supplies, and communicating with patients, families, providers, and facility staff. The position requires travel to assigned medical facilities, potentially up to 100% of the time within a 2.5-hour radius.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to perform the full range of body motion, including manual and finger dexterity and hand-eye coordination.
Ability to stand, walk, push, and stoop periodically, and to push patients in wheelchairs.
Lifting capacity varies by specialty: less than 50 pounds for Audiology and Vision; minimal lifting for Podiatry.
Corrected vision and hearing within the normal range.
Ability to work under stressful conditions or irregular hours at times, and to tolerate some exposure to communicable diseases or body fluids.
Must be legally authorized to work in the United States; employment is conditional upon successful completion of a background investigation and drug screen.

Responsibilities

Assist the doctor promptly and courteously.
Prepare charts for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in the electronic medical record during patient visits, and ensure the integrity of documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff, including removing socks or shoes and pushing wheelchairs as needed.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of each visit.
Maintain medical supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before departing.
Provide exceptional customer service, multitask, and maintain attention to detail.
Use medical terminology and help ensure a positive patient experience.
Communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries promptly and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time within a 2.5-hour radius.
Support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.