Mobile Medical Assistant

360care•Lexington, KY

13d

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and patients by preparing charts, maintaining clinical documentation in electronic medical records, coordinating patient flow, handling charges and reports, and caring for medical equipment and supplies. The position requires travel to assigned medical facilities within a radius of up to 2.5 hours and may involve working in a medical office area provided by the facility. The Mobile Medical Assistant is expected to provide courteous, effective service to patients, families, providers, faculty, and staff; maintain confidentiality and comply with HIPAA, OSHA, PHI, and company compliance requirements; and adapt to change and other duties as assigned. Employment is conditional on successful completion of a background investigation and drug screen. The employer states that it is an equal opportunity employer and will employ only individuals legally authorized to work in the United States.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) skin test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to meet the physical demands of the role, including full range of body motion, manual and finger dexterity, hand-eye coordination, periodic standing, walking, pushing, and stooping.
Ability to lift less than 50 pounds for Audiology and Vision specialties; Podiatry involves minimal lifting.
Ability to push patients in wheelchairs.
Corrected vision and hearing within a normal range.
Ability to work under stressful conditions or irregular hours at times and tolerate some exposure to communicable diseases or body fluids.
Legal authorization to work in the United States.
Successful completion of a background investigation and drug screen as a condition of employment.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in electronic medical records during patient visits, ensuring documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize schedules and reporting.
Coordinate with staff to maintain patient flow during facility visits; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in a medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment is functioning properly by completing preventive maintenance and following manufacturer instructions.
Clean the service area used at the facility before leaving after a visit.
Provide a positive patient experience and communicate effectively with patients, family members, providers, faculty, and staff.
Respond to patient inquiries promptly and document conversations in the electronic medical record.
Travel to and from assigned medical facilities, up to 100% of the time and within a 2.5-hour radius.
Support and comply with all components of the compliance program, including training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
React positively to change and perform other duties as assigned.