Mobile Medical Assistant

360care•Munfordville, KY

21h

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry, and behavioral health services. The role supports providers and facility staff, prepares and maintains patient records and charts in electronic medical record systems, helps coordinate patient flow, and handles visit reporting and charge posting. The assistant also manages, cleans, and maintains medical equipment and supplies, and helps ensure patients have a positive experience. The position requires travel to and from assigned medical facilities, up to 100% of the time.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) skin test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, attention to detail, and exceptional customer service skills.
Strong knowledge of medical terminology.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the job, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Corrected vision and hearing within a normal range.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen is required as a condition of an employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in the electronic medical record during patient visits, ensuring documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate with staff to maintain patient flow during facility visits; this may include removing socks and shoes or pushing a wheelchair.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Manage resources and prepare supplies while minimizing waste and duplication.
Ensure medical equipment works properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before departing.
Provide effective communication with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries in a timely manner and document conversations in the electronic medical record.
Actively support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
React positively to change and perform other duties as assigned.