Mobile Medical Assistant

360care•Danville, KY

11d

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during facility visits and maintains patient records and charts through electronic medical records. It also includes preparing supplies, caring for and cleaning medical equipment, coordinating patient flow, and ensuring a positive patient experience. The position requires travel to assigned medical facilities, potentially up to a 2.5-hour radius, for up to 100% of the time. The assistant works in a medical office capacity provided by the facility and collaborates with facility staff, patients, families, providers, and branch-office personnel. The role requires compliance with company policies and applicable confidentiality, HIPAA, OSHA, and PHI guidelines. Employment is conditional upon successful completion of a background investigation and drug screen.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completed and passed a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to communicate effectively with patients, family members, providers, faculty, and staff.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Corrected vision and hearing within a normal range.
Legal authorization to work in the United States.
Successful completion of a background investigation and drug screen as a condition of an employment offer.

Responsibilities

Assist doctors promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain accurate, current clinical records, charts, and medical histories in the electronic medical record during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize schedules and reporting.
Coordinate patient flow with staff during facility visits; tasks may include removing socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Audit medical supply stock, anticipate needs, and place and expedite supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before departure.
Respond to patient inquiries in a timely manner and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time and within a 2.5-hour radius.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.