Mobile Medical Assistant

360care•Greenville, OH

17h

About The Position

The Mobile Medical Assistant assists physicians providing audiology, optometry, podiatry, and behavioral health care at assigned long-term care facilities. The role involves traveling to medical facilities within a 1.5-hour radius; travel may be required up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The assistant supports providers and patient flow, maintains clinical documentation and records in electronic medical records, and handles medical equipment and supplies. The position requires providing courteous, attentive service to patients and communicating with patients, families, providers, facility faculty, and staff. It also involves preparing charts before visits, completing visit and production reports, posting charges, maintaining equipment and supplies, and cleaning the service area after visits. Candidates must be able to meet the stated physical demands, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and successful passage of a two-step Tuberculosis (TB) skin test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Ability to multitask, attention to detail, and exceptional customer service skills.
Strong knowledge of medical terminology.
Ability to meet the physical demands of the role, including full body motion, manual and finger dexterity, hand-eye coordination, periodic standing, walking, pushing, and stooping, and pushing patients in wheelchairs.
Corrected vision and hearing within a normal range.
Ability to work at times under stressful conditions, irregular hours, and with some exposure to communicable diseases or body fluids.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of an employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in the electronic medical record during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff, including removing socks and shoes or pushing a wheelchair when needed.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in a medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supplies inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturers’ instructions.
Clean the service area used at the facility before departing.
Provide a positive patient experience and respond to patient inquiries in a timely manner, documenting conversations in the EMR.
Communicate effectively with patients, family members, providers, faculty, and staff.
Travel to and from assigned medical facilities, as required.
Support and comply with all components of the compliance program, including training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.