Mobile Medical Assistant

360care•Greenville, MO

17h

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers, maintains clinical records and charts through electronic medical records, and cares for and cleans medical equipment. Travel is required to assigned medical facilities, potentially within a two-hour radius and up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The position works in a medical office capacity provided by the facility and helps coordinate patient flow, maintain supplies and equipment, prepare reports, and provide patients with a positive experience. The employee must comply with confidentiality, HIPAA, OSHA, PHI, and company compliance requirements.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passage of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Lifting requirements vary by specialty: less than 50 pounds for Audiology and Vision; minimal lifting for Podiatry.
Corrected vision and hearing within a normal range.
Ability at times to work under stressful conditions or irregular hours and to accept some exposure to communicable diseases or body fluids.
Must be legally authorized to work in the United States.
Successful completion of a background investigation and drug screen is a condition of any employment offer.

Responsibilities

Assist the doctor promptly and courteously.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in the electronic medical record during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical-supply inventory by auditing stock, anticipating supply needs, and placing and expediting orders.
Prepare supplies efficiently to minimize waste or duplication.
Ensure medical equipment is working properly by completing preventive maintenance and following manufacturers’ instructions.
Clean the service area used at the facility before departing.
Provide timely responses to patient inquiries and document conversations in the electronic medical record.
Communicate effectively with patients, family members, providers, faculty, and staff.
Support a positive patient experience and demonstrate customer service, attention to detail, and multitasking ability.
Travel to and from assigned medical facilities, as required.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.