Mobile Medical Assistant

360care•Knoxville, GA

22h

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers and patients, maintains clinical records and charts using electronic medical records, and cares for and cleans medical equipment. Travel to assigned facilities is required, with an indicated travel radius of up to 1.5 hours and travel of up to 100% of the time. Mileage reimbursement and drive-time pay are provided. The position works in a medical office capacity provided by the facility and collaborates with facility staff and the branch office to coordinate patient flow, schedules, and reporting. It requires reliable transportation, strong communication and computer skills, attention to detail, customer service, and knowledge of medical terminology. Physical tasks may include standing, walking, stooping, pushing a wheelchair, and lifting depending on the specialty division.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, pay close attention to detail, and demonstrate exceptional customer service.
Ability to travel to assigned medical facilities, up to 100% of the time.
Ability to perform the stated physical demands, including pushing patients in wheelchairs; lifting requirements depend on specialty (less than 50 pounds for Audiology and Vision, minimal lifting for Podiatry).
Corrected vision and hearing within a normal range.
Legal authorization to work in the United States; employment offer is conditional on successfully completing a background investigation and drug screen.

Responsibilities

Assist the doctor in a prompt and courteous manner.
Complete chart preparation for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical history in the electronic medical record during patient visits.
Ensure the integrity of all documentation and maintain current and accurate clinical records in the electronic medical record.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff; tasks may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical-supply inventory by auditing stock, anticipating needs, and placing and expediting supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment functions properly by completing preventive maintenance and following manufacturer instructions.
Clean up the service area used at the facility before leaving.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries promptly and document conversations in the electronic medical record.
Travel to and from assigned medical facilities, up to 100% of the time.
Comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.