Mobile Medical Assistant

360care•Dayton, OH

About The Position

The Mobile Medical Assistant supports physicians providing audiology, optometry, podiatry, and behavioral health care at assigned long-term care facilities. The position travels to medical facilities, potentially within a 1.5-hour radius, and is provided mileage reimbursement and drive-time pay. The assistant prepares patient charts, maintains accurate electronic medical records, supports providers during visits, and helps coordinate patient flow. The role also includes maintaining medical supplies and equipment, completing visit and production reports, posting charges, and cleaning the service area and equipment after visits. Travel to and from assigned facilities is required up to 100% of the time.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passing of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, pay attention to detail, and demonstrate exceptional customer service skills.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs.
Corrected vision and hearing within a normal range.
Legal authorization to work in the United States; an employment offer is conditional on successfully completing a background investigation and drug screen.

Responsibilities

Assist doctors promptly and courteously.
Prepare charts for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in electronic medical records during patient visits, and ensure documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff; duties may include removing patients’ socks and shoes and pushing wheelchairs.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of each visit; complete preventive maintenance as required and follow manufacturer instructions.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting orders.
Manage resources and prepare supplies while minimizing waste and duplication.
Clean the service area used at the facility before departing.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries in a timely manner and document conversations in the EMR.
Travel to and from assigned medical facilities, as required up to 100% of the time.
Comply with the company compliance program, including training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Respond positively to change and perform other duties as assigned.