Mobile Medical Assistant

360care•Munfordville, KY

4d•Onsite

About The Position

The Mobile Medical Assistant assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during facility visits and maintains clinical records and charts through electronic medical records. It also includes care and cleaning of medical equipment, inventory management, patient-flow coordination, and administrative reporting. The position requires travel up to 100% of the time to and from assigned medical facilities. The Mobile Medical Assistant works in a medical office capacity provided by the facility, helps ensure a positive patient experience, and communicates with patients, family members, providers, faculty, and staff. The role requires compliance with company policies and applicable confidentiality, HIPAA, OSHA, and PHI guidelines. Employment offers are conditional upon successful completion of a background investigation and drug screen; candidates must be legally authorized to work in the United States.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Successful completion of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of an employment offer.
Ability to meet physical demands, including full range of body motion, manual and finger dexterity, and hand-eye coordination.
Ability to stand, walk, push, and stoop periodically, and to push patients in a wheelchair.
Lifting capacity varies by specialty: less than 50 pounds for Audiology and Vision; minimal lifting for Podiatry.
Corrected vision and hearing within the normal range.
Ability to work under stressful conditions or irregular hours at times, and tolerate some exposure to communicable diseases or body fluids.

Responsibilities

Assist the doctor in a prompt and courteous manner.
Complete chart preparation for scheduled patients before every visit.
Verify and maintain current, accurate clinical records, charts, and medical history in the electronic medical record during patient visits, and ensure documentation integrity.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate with staff to maintain patient flow during facility visits; this may include removing patients’ socks and shoes or pushing a wheelchair.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Audit medical supplies, determine inventory levels, anticipate supply needs, and place and expedite supply orders.
Prepare supplies while minimizing waste and duplication.
Ensure medical equipment works properly by completing preventive maintenance requirements and following manufacturer instructions.
Clean up the service area used at the facility before departure.
Multitask, remain detail-oriented, demonstrate customer service skills, and use medical terminology knowledge.
Help ensure a positive experience for patients.
Communicate effectively with patients, family members, providers, faculty, and staff.
Respond to patient inquiries promptly and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and abide by HIPAA, OSHA, and PHI guidelines.
React positively to change and perform other duties as assigned.