Certified Medical Assistant

UROLOGY CLINICS OF NORTH TEXAS PLLC•Dallas, TX

23h•Onsite

About The Position

The Certified Medical Assistant provides clinical and administrative support to physicians and Advanced Practice Providers (APPs) in the delivery of patient care. The role maintains patient flow, assists with examinations and procedures, manages patient calls and prescriptions, schedules surgeries, and helps keep the clinic safe, stocked, and compliant with OSHA and CLIA standards. The CMA prepares and opens the clinic, prepares patients and assists providers, performs assigned clinical tasks, documents work in the EHR, and handles patient calls, prescription processing, authorizations, and other related documentation. The position also schedules outpatient and inpatient surgeries and services, maintains instruments and sterilization processes, completes compliance logs, and supports clinic supply and records management. Work takes place in a fast-paced clinical environment with direct patient contact. The schedule may include early openings, delays that result in working later, and coverage at other UCNT locations as needed. The role follows established procedures and calls for minimal independent judgment, including recognizing when patient symptoms or clinic issues should be escalated to a provider or the Clinic Manager.

Requirements

Active Certified Clinical Medical Assistant (CCMA) certification, maintained with required continuing education units.
Ability to perform specimen collection, vital signs, urinalysis, injections, phlebotomy, catheterization, and instrument sterilization.
Basic understanding of urology terminology, medications, procedures, and instruments.
Knowledge of medical office methods and procedures.
Basic computer skills and familiarity with the practice's EMR/PM and document-management systems.
Excellent interpersonal, verbal, and written communication skills with patients, family members, coworkers, and providers.
Ability to multitask and pay close attention to detail.
Professional appearance and demeanor; scrubs are required work attire.

Nice To Haves

Experience in a urology or specialty medical practice.
Surgery scheduling experience.

Responsibilities

Arrive at the assigned workstation ready to work at the scheduled start time.
Open the clinic, turn on lights, computers, and equipment, prepare exam rooms and restrooms, run urine controls, and complete chart preparation.
Clean, prepare, and stock exam rooms, the lab area, and restrooms daily.
Maintain efficient patient flow for the provider.
Prepare patients for and assist providers with examinations and procedures.
Perform provider-assigned tasks, including specimen collection, vital signs, and urinalysis.
Administer injections and draw blood using aseptic technique.
Perform catheterization using sterile technique.
Prepare lab specimens and follow the lab insurance matrix for send-out specimens.
Document medical assistant workflow in the appropriate EHR templates.
Answer and return patient calls, discuss acute symptoms with the provider when necessary, and complete calls by the end of each day.
Process and document prescriptions in the patient's EHR in a timely manner.
Document patient calls and outside communications in the patient's record.
Complete medication prior authorizations, Title 19 (Medicaid) forms, and Letters of Medical Necessity as needed.
Schedule outpatient and inpatient surgeries and services as assigned.
Clean, disinfect, and sterilize instruments daily.
Maintain the cystoscope pressure-testing, cleaning, and sterilization station daily and document the work.
Perform weekly spore testing on the autoclave.
Complete required OSHA logs on time, including exam-room cleaning, freezer and refrigerator temperatures, and eyewash-station logs.
Maintain applicable OSHA standards and CLIA requirements, and protect patient privacy in accordance with HIPAA and UCNT confidentiality standards.
Maintain medical-supply stock, order from approved vendors, or notify the Clinic Manager of supply needs.
Clean and maintain supply and sample cabinets and keep exam-room and provider files stocked weekly or as needed.
Perform chart take-down daily or weekly and place PHI and unscanned reports in designated scan bins.
Confirm weekly that chart notes are complete for assisted providers, then shred dictation notes.
Complete missing-results reports as assigned by the Clinic Manager.
Notify the call center of physician schedule changes.
Complete special projects assigned by the Clinic Manager or other management and perform other duties as assigned.