About The Position

The Medical Assistant works within their skill set to provide patient care as delegated by clinic LPNs/RNs, physicians, or advanced practice providers. The role requires organization, professionalism, excellent customer service, attention to detail, efficient multitasking, critical thinking, and the ability to work in a fast-paced environment. The position is at the Waynesville Clinic and is full-time, day shift.

Requirements

  • Completion of an accredited Medical Assistant or Medical Specialist program, or equivalent work experience as a Medical Assistant, or registration/certification as a Medical Assistant.
  • High school diploma.
  • American Heart Association Basic Life Support certification.
  • Ability to lift up to 35 pounds and perform the physical activities listed for the role.

Nice To Haves

  • One year of experience as a Medical Assistant or other medical specialist; this experience is preferred but not required.
  • Medical clinic experience.
  • Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credential through an approved accrediting organization, such as the American Medical Technologist (AMT).

Responsibilities

  • Follow hospital patient-safety policies, including infection prevention and safe patient handling, and notify a licensed nurse when a patient's condition changes.
  • Escort patients to rooms; obtain vital signs and EKGs; verify medications, allergies, medical and family history, and visit reasons according to provider preference; and document accurate information promptly in patient charts.
  • Route phone messages, patient questions, and telephone communications to appropriate personnel.
  • Serve as a liaison between the physician or APP and patients, including communicating test results, answering questions, and assisting with return calls.
  • Assist with medication renewals and authorizations and administer ordered oral, intramuscular, and subcutaneous medications.
  • Perform point-of-care laboratory testing and obtain blood samples and other ordered specimens.
  • Schedule appointments, surgeries, and diagnostic procedures as ordered; complete related paperwork, prior authorizations, referrals, and documentation promptly.
  • Monitor supply inventory and clean and stock examination areas.
  • Help patients or guardians enroll in MyChart and explain the benefits of signing up.
  • Assist with orienting and training new medical assistants.
  • Meet work commitments and attendance and punctuality requirements; work independently and as part of a team; accept accountability; adapt to change; maintain personal standards; and stay focused under pressure.
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