Medical Assistant Jobs in Oakland, OK

About The Position

Requirements

• Current Certified or Registered Medical Assistant, or equivalent experience.
• 2–3 years of specialty clinical experience.
• Computer literacy and ability to operate healthcare systems and multiple Microsoft Office applications.
• Ability to provide a high level of customer service.
• Ability to interact with patients, visitors, coworkers, and physicians courteously and respectfully.
• Professional, outgoing, warm, and helpful attitude; compassion for people who are ill and need help.
• Ability to plan, prioritize, and complete multiple delegated tasks.
• Ability to work under pressure, assess and respond to issues, and communicate them in a timely manner.
• Clear communication with patients and coworkers by telephone, email, EMR messaging, and in person.
• Ability to interpret and apply clinical and non-clinical policies and procedures.
• Reliability, punctuality, and ability to work independently.
• Ability to travel as business needs dictate.

Nice To Haves

• CPR certification preferred.
• Gastroenterology experience preferred.

Responsibilities

• Monitor schedules and organize patient flow for physician office visits and in-office procedures.
• Accompany patients to exam rooms, triage them, collect patient histories, and provide physical assessments as delegated by physicians.
• Schedule testing, procedures, and other physician-ordered services; obtain results and accurately communicate them to physicians and patients as necessary.
• Perform or assist physicians with in-office ancillary services, procedures, and specialty services.
• Manage patient charts and ensure clinical information is complete, including timely scanning of forms into the EMR.
• Prepare EMR charts before physician visits according to practice processes.
• Maintain knowledge of drug uses and dosage requirements and ensure sample medications are up to date.
• Enter prescription refill requests into the EMR.
• Maintain exam rooms, including sterilization and infection control, supplies, and equipment.
• Provide or explain pertinent information about medical treatments or procedures to patients and/or relatives.
• Answer emails and voicemails and return patient calls in a timely and efficient manner.
• Complete information requests from other United Digestive staff promptly and effectively to help guarantee payment on patient accounts.
• Abide by and promote HIPAA compliance and maintain strict confidentiality of patient information.
• Participate in staff meetings as directed by the Practice Manager.
• Cross-train and perform other office functions, including phone triage, check-in/check-out, scheduling, pre-certification, or other duties as directed by the Practice Manager.
• Perform other duties and special projects as assigned.