About The Position

The PG - Medical Assistant Technician provides patient care and performs clerical duties in a physician practice setting. The role emphasizes assisting physicians with the examination and treatment of patients while completing a variety of administrative tasks. The position reports directly to the practice Office Manager and is supervised by a provider when performing medical-related duties. Administrative responsibilities may include using computer applications, answering telephones, welcoming patients, updating and filing medical records, coding and completing insurance forms, scheduling appointments, arranging hospital admissions and laboratory services, and handling correspondence, billing, and bookkeeping. The technician obtains authorization for ancillary and surgical procedures and assists patients who call with post-operative questions or concerns. Clinical duties may include taking medical histories, preparing patients for examination, assisting physicians during examinations and certain procedures, collecting and preparing laboratory specimens, performing basic laboratory tests, drawing blood, and taking electrocardiograms. The technician brings patients to exam rooms and obtains basic measurements and vital signs, reviews relevant medical history and current medications, performs blood draws, ECGs, and other tests as needed, and cleans and stocks exam rooms. Other advanced clinical duties may be performed under the direction and supervision of a nurse or physician, as needed based on the assigned unit. The employee demonstrates Jackson's CARE values and performs other related duties as assigned.

Requirements

  • High school diploma.
  • Generally requires 0 to 3 years of related experience.
  • AHA Basic Life Support (BLS) certification with at least 6 months of validity.

Nice To Haves

  • Certification by the American Association of Medical Assistants or credentialing as a Registered Medical Assistant by the American Society of Medical Technologies is preferred.
  • Additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire; any required certification must have at least 6 months of validity and be maintained at JHS for the duration of employment.

Responsibilities

  • Use computer applications; answer telephones; welcome patients; update and file patient medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.
  • Obtain authorization for ancillary and/or surgical procedures.
  • Assist patients who call the office with post-operative questions or concerns.
  • Take medical histories and prepare patients for examinations.
  • Assist physicians during examinations and certain procedures.
  • Collect and prepare laboratory specimens and perform basic laboratory tests.
  • Draw blood and take electrocardiograms.
  • Bring patients into exam rooms and obtain height, weight, blood pressure, and pulse.
  • Review each patient's medical, family, and surgical history and current medications.
  • Perform blood draws, ECGs, and other tests as needed.
  • Clean exam rooms and maintain adequate supplies.
  • Perform other advanced clinical duties under the direction and supervision of a nurse or physician, as needed based on the assigned unit.
  • Demonstrate service excellence and Jackson's CARE values: Compassion, Accountability, Respect, and Expertise.
  • Perform other related job duties as assigned.
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