Medical Assistant Technician, Physician Group

Jackson Health•Miami, FL

5d•Onsite

About The Position

The PG - Medical Assistant Technician provides patient care and performs clerical duties in a physician practice setting. The role emphasizes assisting physicians with the examination and treatment of patients while completing a variety of administrative tasks. The incumbent reports directly to the Office Manager of the practice and is supervised by a provider when performing medical-related duties. Administrative responsibilities may include using computer applications, answering telephones, welcoming patients, updating and filing patient medical records, coding and completing insurance forms, scheduling appointments, arranging hospital admissions and laboratory services, handling correspondence, billing and bookkeeping, obtaining authorization for ancillary and/or surgical procedures, and assisting patients who call the office with post-operative questions or concerns. Clinical responsibilities may include taking medical histories, preparing patients for examination, assisting physicians during examinations and certain procedures, collecting and preparing laboratory specimens, performing basic laboratory tests, drawing blood, and taking electrocardiograms. The technician brings patients into exam rooms and obtains basic medical information, including height, weight, blood pressure and pulse; reviews medical, family and surgical histories and current medications; performs blood draws, ECGs and other tests as needed; and cleans exam rooms and keeps them adequately supplied. Advanced clinical duties may be performed under the direction and supervision of a nurse or physician, depending on the assigned unit. The role demonstrates service excellence and CARE values: Compassion, Accountability, Respect and Expertise. Other related job duties may be assigned.

Requirements

High school diploma.
Generally 0 to 3 years of related experience.
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively orally and in writing.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound and independent judgment.
Knowledge and skill in using job-appropriate technology and software applications.
AHA Basic Life Support (BLS) certification with at least 6 months of validity.

Nice To Haves

Bilingual ability preferred.
Certification by the American Association of Medical Assistants or credentialing as a Registered Medical Assistant by the American Society of Medical Technologies preferred.
American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire, with at least 6 months of validity and maintained at JHS for the duration of employment.

Responsibilities

Perform administrative duties such as using computer applications, answering telephones, welcoming patients, maintaining patient medical records, completing insurance forms, scheduling appointments, arranging hospital admissions and laboratory services, and handling correspondence, billing and bookkeeping.
Obtain authorization for ancillary and/or surgical procedures.
Assist patients calling the office with post-operative questions or concerns.
Take medical histories and prepare patients for examinations.
Assist physicians during examinations and certain procedures.
Collect and prepare laboratory specimens and perform basic laboratory tests.
Draw blood and take electrocardiograms (ECGs).
Bring patients into exam rooms and obtain height, weight, blood pressure and pulse.
Review each patient's medical, family and surgical history and current medications.
Perform other tests as needed.
Clean exam rooms and maintain adequate supplies.
Perform advanced clinical duties as needed under the direction and supervision of a nurse or physician.
Demonstrate service excellence and CARE values: Compassion, Accountability, Respect and Expertise.
Perform other related job duties as assigned.