Medical Assistant II

Vera Whole Health • Columbus, OH

9d • $19 - $30 • Onsite

About The Position

Vera Whole Health is seeking a dependable, patient-focused Medical Assistant to support 2–4 providers and deliver exceptional patient care across its care centers. The position combines clinical and administrative workflows, patient support, and clinic operations. The role requires working at all four locations: Polaris, Dublin, Easton, and Westerville, Ohio. Locations are approximately 20 minutes apart, and work location schedules are provided 3–4 weeks in advance. The stated schedule is Monday through Friday, 7:30 AM–4:30 PM.

The Medical Assistant supports patient care through intake, rooming, vital signs, provider assistance, medication and immunization administration, phlebotomy, specimen processing, patient education, and follow-up. The role also supports provider inboxes, patient communications, documentation, prior authorizations, referrals, appointment scheduling, patient flow, supplies, and front desk operations. The position follows HIPAA, OSHA, CLIA, infection-prevention, safety, and quality requirements and collaborates with providers and clinic staff.

Requirements

• 1–2 years of Medical Assistant experience.
• Experience performing phlebotomy or lab draws.
• Experience administering injections and immunizations.
• Experience working in an EMR system.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Reliable transportation and flexibility to work at all four locations: Polaris, Dublin, Easton, and Westerville.
• Proof of a negative or cleared TB test completed within the past 12 months.
• Reliable attendance.
• Comfort working in a fast-paced environment with multiple providers.

Nice To Haves

• Experience in primary care, family medicine, or value-based care environments.
• Experience with prior authorizations and referral management.
• Knowledge of sterilization, autoclaving, and infection-control practices.

Responsibilities

• Room patients and complete intake procedures.
• Obtain and document manual vital signs in the EMR.
• Assist providers during examinations and office-based procedures.
• Administer immunizations, injections, and oral medications.
• Perform phlebotomy and prepare specimens for laboratory testing.
• Process labs, swabs, and other patient samples.
• Observe and document patient responses to treatments and procedures.
• Provide patient education and support preventive care initiatives.
• Track referrals, preventive care needs, and follow-up items.
• Conduct patient outreach related to referrals, care gaps, and records requests.
• Manage provider inboxes and patient communications.
• Complete prior authorizations and required documentation.
• Call patients regarding appointments, referrals, and follow-up care.
• Document accurately within the electronic medical record (EMR).
• Assist with appointment scheduling and patient registration as needed.
• Manage patient flow throughout the care center.
• Prepare exam and procedure rooms using sterile and aseptic techniques.
• Maintain inventory and restock clinical supplies.
• Support front desk operations and answer multi-line phones when needed.
• Represent Vera Whole Health professionally.
• Maintain HIPAA compliance and patient confidentiality.
• Follow OSHA, CLIA, infection prevention, and safety guidelines.
• Complete quality assurance controls and documentation requirements.
• Participate in quality improvement initiatives.
• Participate in team meetings and daily huddles.
• Collaborate with providers and clinic staff to achieve patient care goals.
• Support onboarding, training, and competency activities as needed.
• Perform additional duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off (PTO)
• 13 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed