Medical Assistant II

Mass General Brigham•Boston, MA

7d•Onsite

About The Position

The Medical Assistant II supports healthcare teams by assisting with clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction to promote patient comfort and address concerns, and collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care. Responsibilities include preparing examination rooms and equipment, collecting and documenting patient information and vital signs, maintaining immunization inventory, and supporting departmental quality initiatives.

Requirements

High school diploma or equivalent required.
Direct medical assistant experience or medical field work: 1–2 years required.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record systems and medical office software.
Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

Associate’s degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Certified Medical Assistant certification.

Responsibilities

Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Interview patients to obtain medical information, measure vital signs, weight, and height, and record information in the patient’s medical record.
Maintain immunization inventory and check expiration dates.
Support departmental quality initiatives, including the use of two patient identifiers and hand hygiene.
Assist healthcare teams with clinical and non-clinical patient services and help facilitate efficient patient care.