Medical Assistant II

HCA Healthcare•Dallas, TX

About The Position

The Medical Assistant II supports patient care and clinic operations at Texas Joint Institute. Duties include coordinating appointments and check-in/check-out, handling patient charges and payments, answering calls, verifying insurance and demographic information, and collecting patient balances. The role also performs selected administrative tasks and assists nursing staff. Clinical duties may include collecting specimens, taking histories and vital signs, preparing exam and treatment rooms, administering injections, applying casts, splints, and dressings as applicable, maintaining and sterilizing supplies and equipment, and assisting physicians with minor surgeries and physicals. The Medical Assistant must follow Physician Services policies and procedures and the Code of Conduct and Mission and Value Statement. At practices certified as Patient Centered Medical Home, the role additionally coordinates continuity of care with external healthcare organizations and facilities, facilitates referrals from primary care providers to specialty care providers, and participates in team efforts involving data collection, health outcomes reporting, audits, and program evaluation. The position requires one year of Medical Assisting or other direct clinical patient care experience in a healthcare setting, Medical Assistant certification (or certification within specified timelines for qualifying candidates), and active, unrevoked x-ray certification upon hire.

Requirements

  • One year of Medical Assisting or other direct clinical patient care experience in a healthcare setting.
  • Medical Assistant certification is required. Acceptable certifications include RMA, CCMA, CMA, NCMA, or NCRMA certification/ABR-OE credentials.
  • Medical Assistants who graduated from a Medical Assisting training program within the last 12 months must obtain Medical Assistant certification within 60 days of employment.
  • Candidates or incumbents with one year of Medical Assistant work experience who do not have Medical Assistant certification must obtain it within one year of hire.
  • Active and unrevoked x-ray certification is required upon hire.

Responsibilities

  • Schedule and cancel patient appointments.
  • Check patients in and out.
  • Enter charges and payments.
  • Answer the telephone.
  • Verify patient insurance and demographics.
  • Collect co-payments, coinsurance, and personal balances.
  • Perform selected administrative duties and assist nursing staff.
  • Collect patient specimens as needed.
  • Take patient histories and vital signs.
  • Prepare exam and treatment rooms with necessary instruments.
  • Give injections and apply casts, splints, and dressings, as applicable.
  • Prepare and maintain supplies and equipment for treatments, including sterilization.
  • Assist physicians in preparing for minor surgeries and physicals.
  • Perform other duties as required.
  • Read, understand, and adhere to Physician Services policies and procedures and the Code of Conduct and Mission and Value Statement.
  • At Patient Centered Medical Home practices, coordinate continuity of care with external healthcare organizations and facilities and referrals from primary care providers to specialty care providers.
  • At Patient Centered Medical Home practices, participate in team data collection, health outcomes reporting, audits, and programmatic evaluation.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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