Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment verification, claims, recalls, and inventory transfers, under pharmacist-in-charge supervision where specified.
• Receive, count, price, and process returns for store inventory; champion on-shelf availability and validate planogram accuracy.
• Review and coordinate the use of reports and system applications that affect on-hand balances and pricing.
• Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods, including prescription drugs.
• In designated stores, open or close the store in the absence of management and complete required systems start-ups, cash handling, cashier duties, and floor and stockroom preparation.
• Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
• Model and share customer-service best practices with team members.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store; take appropriate action on delivered, undelivered, or inaccurate orders and open tickets as needed.
• Complete the end-to-end on-shelf availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
• Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other assigned regulatory pricing tasks.
• Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain and order consigned inventory as required.
• Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
• Ensure compliance with state and local inventory laws for regulated products such as alcohol and tobacco.
• Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
• Help prepare for physical inventory and support inventory-day activities, including preparation of store areas and auditing the third-party inventory team.
• Keep counters and shelves clean and well merchandised.
• Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
• When serving as leader on duty in designated stores, register sales in the POS system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training, complete e-learning modules including safety training, and obtain and maintain a state-required pharmacy license or certification.
• Coach and develop team members' inventory-system capabilities; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
• Complete additional activities and other assigned tasks.