Retail Inventory Control Specialist

Boot Barn • Grandville, MI

11d

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control and serves as the store expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is fully stocked to support a positive customer experience and sales goals, merchandise flows properly to the sales floor, and inventory records support replenishment accurately. The RICS completes required documentation and system processes promptly and keeps the stock room clean and organized.

The role also contributes to a service- and selling-focused store culture, supports customer relationships, and coaches sales team members on inventory processes that affect the customer experience. Boot Barn describes its workplace as collaborative and inclusive, with team members referred to as “Partners.”

Requirements

• Strong communication, customer service, time management, and organizational skills.
• Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
• Flexibility and willingness to work extended hours when necessary.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write accurately to complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
• Process all incoming and outbound inventory accurately.
• Verify that merchandise deliveries are compliant and accurate according to company standards.
• Prepare merchandise for the selling floor and ensure it follows company ticketing and signage guidelines.
• Apply EAS tags to merchandise before it is moved to the sales floor, following Loss Prevention guidelines.
• Enter freight information accurately and promptly in the appropriate systems.
• Complete RTVs, orders, transfers, re-tickets, and markdowns efficiently and according to company policies and procedures.
• Educate and coach the sales team on processes and procedures that affect the customer experience throughout inventory control.
• Meet units-per-hour (UPH) targets to maintain productivity.
• Maintain a neat and orderly stock room compliant with company and state guidelines.
• Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors, as well as quality work, attendance, and appearance.

Benefits

• Competitive hourly rate and monthly store sales bonus.
• 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed