Retail Inventory Control Specialist

Boot Barn•Williston, ND
•Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains store inventory control and serves as the store’s expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is stocked to support a positive customer experience and sales goals, merchandise flows properly to the sales floor, and inventory records remain accurate to support replenishment. The RICS completes required documentation and system processes promptly and keeps the stock room clean and organized. The position also supports a service- and selling-focused culture, helps customers and team members, and ensures inventory procedures are carried out according to company standards. Boot Barn describes its workplace as collaborative and inclusive, with team members called “Partners.”

Requirements

  • Strong communication, customer service, time management, and organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write accurately to complete documentation and reports.
  • Ability to see, hear, and speak to communicate with team members and customers.
  • Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Process incoming and outbound inventory accurately.
  • Verify merchandise deliveries for compliance and accuracy with company standards.
  • Prepare merchandise for the sales floor and follow company ticketing and signage guidelines.
  • Apply EAS tags to merchandise before it reaches the sales floor, in accordance with Loss Prevention guidelines.
  • Enter freight information accurately and promptly in the appropriate systems.
  • Complete returns to vendors (RTVs), orders, transfers, re-tickets, and markdowns efficiently and in accordance with company policies and procedures.
  • Educate and coach the sales team on processes and procedures that affect the customer experience throughout inventory control.
  • Meet units-per-hour (UPH) productivity targets.
  • Maintain a neat and orderly stock room that complies with company and state guidelines.
  • Follow local, federal, and state laws, as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
  • Maintain high standards of work quality, attendance, and appearance.
  • Support brand and product knowledge, customer-focused selling, operational efficiency, professionalism, and visual standards.

Benefits

  • Competitive hourly rate and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Growth opportunities at every level; the company states it opens 50+ new stores each year.
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