Retail Inventory Control Specialist

Boot Barn•Salt Lake City, UT
•Onsite

About The Position

The Retail Inventory Control Specialist (RICS) establishes and maintains overall store inventory control and serves as the store expert on inbound and outbound inventory activity and procedures. The role ensures the sales floor is stocked to support a positive customer experience and sales objectives, merchandise flows properly to the sales floor, inventory is accurate for system replenishment, required documentation and system processes are completed on time, and the stock room remains clean and organized. The specialist also supports customer service and selling, processes and verifies merchandise, and prepares goods for the sales floor according to company standards. They coach the sales team on inventory procedures that affect the customer experience and uphold Boot Barn’s standards for professionalism, productivity, store presentation, and teamwork. The position requires physical activity including standing, walking, squatting, and lifting up to 40 pounds. The work environment is clean, orderly, properly lighted and ventilated, with moderate noise levels.

Requirements

  • Strong communication skills.
  • Strong customer service skills.
  • Strong time-management skills.
  • Strong organizational skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
  • Flexibility and willingness to work extended hours when necessary.
  • Ability to stand, walk, and squat for more than 50% of the work shift.
  • Ability to lift, move, and carry up to 40 pounds.
  • Ability to read, count, and write accurately to complete documentation and reports.
  • Ability to see, hear, and speak to communicate with partners and customers.
  • Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
  • Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

  • Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
  • Process all incoming and outbound inventory accurately.
  • Verify that merchandise deliveries comply with company standards and are accurate.
  • Prepare merchandise for the selling floor and ensure it complies with company ticketing and signage guidelines.
  • Place EAS tags on merchandise before it moves to the sales floor, following Loss Prevention guidelines.
  • Enter freight information accurately and on time through the appropriate systems.
  • Execute returns to vendor (RTVs), orders, transfers, re-tickets, and markdowns efficiently and in accordance with company policies and procedures.
  • Educate and coach the sales team on processes and procedures that affect the customer experience through inventory control.
  • Meet units-per-hour (UPH) targets to maintain productivity.
  • Maintain a neat and orderly stock room that complies with company and state guidelines.
  • Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
  • Perform other duties assigned by management.
  • Demonstrate professionalism in communication, attitude, and teamwork with customers, team members, corporate partners, and vendors.
  • Maintain high standards of work quality, attendance, and appearance.

Benefits

  • Competitive hourly rate and monthly store sales bonus.
  • 50% merchandise discount on Exclusive Brands and 40% discount on third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan with company matching.
  • Flexible schedules and work/life balance.
  • Opportunities for growth at every level.
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