Inventory Specialist

Walgreens•Las Cruces, NM

12d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, in-store inventory processes, and planogram accuracy. It also reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management, completing required system start-ups and cash handling and ensuring the sales floor and stockroom are ready for business. The role also engages customers, models service best practices, and may resolve customer issues when serving as leader on duty. The specialist executes and coaches team members on inventory operations, including receiving deliveries and pharmacy shipments, maintaining accurate counts and on-hand quantities, handling returns and recalls, completing pricing activities, supporting ordering and physical inventory, and maintaining inventory compliance. The role supports package delivery and pickup activities, maintains inventory records, and keeps counters and shelves clean and well merchandised. It requires participation in company training and, where required by state law, maintaining a valid pharmacy license or certification. The specialist also communicates between management and non-management team members, coaches colleagues on inventory systems, and reports disciplinary issues and customer complaints to management.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, complete required start-ups and cash handling, and prepare the sales floor and stockroom for the business day.
Greet customers, offer assistance, model customer service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on delivery discrepancies, and open tickets as needed to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify and complete posting of pharmacy shipments and orders, conduct necessary tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns, and ensure accurate pricing, signage, and timely completion of regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records, receive and post products in inventory systems, and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, operate the POS and handle sales records, product returns, order voids, customer refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a pharmacy license or certification where required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.