Inventory Specialist

Walgreens•Heber City, UT

12d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and inventory accuracy. It champions On-Shelf Availability and handles in-store inventory processes, planogram accuracy, pricing, inventory records, and asset protection. In designated stores, the specialist may open or close the store in the absence of store management and perform related operational and cash-handling duties. The position also supports a positive customer experience by greeting customers, offering assistance, modeling service practices, and, when assigned as leader on duty, resolving customer issues. The specialist coaches team members on inventory and operational processes, supports package delivery and pickup activities, maintains compliance with company policies and applicable regulated-product requirements, and completes assigned training. A valid pharmacy license or certification must be obtained and maintained when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and inventory accuracy.
Receive, count, price, and process returns; carry out in-store inventory processes and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and in the absence of store management, open or close the store and perform required system start-ups, cash handling, cashier duties, and floor and stockroom readiness tasks.
Greet customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action for delivered or missing scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate applicable excess-inventory returns or interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands and place designated pull-and-quarantine items in the required holding area.
Maintain accurate on-hand quantities in basic departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products, including alcohol and tobacco.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, use the POS system to register sales and document scanning errors, price verifications, items not on file, price modifications, and voids; process returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.