Inventory Specialist

Walgreens•Chesapeake, VA

12d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related in-store processes. It also reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for shortages, overages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform required system start-ups, cash handling, cashier duties, and store-readiness tasks. The role also supports customer service, team coaching, inventory compliance, physical inventory preparation, package delivery activities, and pharmacy inventory tasks under the supervision of the pharmacist-in-charge. When acting as leader on duty, the employee may address customer issues, coordinate team tasks, and perform assigned point-of-sale responsibilities. The position requires completion of company training and e-learning, including safety training, and a valid pharmacy license or certification where required by the state. The schedule must be flexible, including evenings and weekends. Compensation depends on factors such as geography, skills, education, and experience. The role remains open until filled.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and carry out receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate the use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and in the absence of store management, open or close the store and complete required systems start-ups, cash handling, cashier responsibilities, and floor and stockroom readiness tasks.
Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on delivered or undelivered scheduled receipts and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damage as needed.
Complete the On-Shelf Availability process for planogrammed departments, including warehouse and direct store delivery; execute disposals, call-ins, vendor returns before expiration, and scan-outs and scan-out returns for subscribed departments and pharmacy.
Under the pharmacist-in-charge’s supervision, complete pharmacy inventory activities such as recalls, vendor returns, damaged salvage returns, excess inventory returns, and applicable interstore transfers; verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, and overstock locations; under the pharmacist-in-charge’s supervision, maintain pharmacy counts and complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
When designated as leader on duty, register sales on the assigned POS and record scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ inventory-system capabilities, serve as a liaison between management and non-management team members, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.